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AmericanElectric Electric Bike VELLER 2021 Ste-Thru 350W - Black - electric bike
AmericanElectric Electric Bike VELLER 2021 Ste-Thru 350W - Ivory - electric bike
AmericanElectric Electric Bike VELLER 2021 Ste-Thru 350W - electric bike
AmericanElectric Electric Bike VELLER 2021 Ste-Thru 350W - electric bike
AmericanElectric Electric Bike VELLER 2021 Ste-Thru 350W - electric bike
AmericanElectric Electric Bike VELLER 2021 Ste-Thru 350W - electric bike
AmericanElectric Electric Bike VELLER 2021 Ste-Thru 350W - electric bike
AmericanElectric Electric Bike VELLER 2021 Ste-Thru 350W - electric bike
AmericanElectric Electric Bike VELLER 2021 Ste-Thru 350W - electric bike
AmericanElectric Electric Bike VELLER 2021 Ste-Thru 350W - electric bike
AmericanElectric Electric Bike VELLER 2021 Ste-Thru 350W - electric bike
AmericanElectric Electric Bike VELLER 2021 Ste-Thru 350W - electric bike
AmericanElectric Electric Bike VELLER 2021 Ste-Thru 350W - electric bike
AmericanElectric Electric Bike VELLER 2021 Ste-Thru 350W - electric bike
AmericanElectric Electric Bike VELLER 2021 Ste-Thru 350W - electric bike
AmericanElectric Electric Bike VELLER 2021 Ste-Thru 350W - electric bike
AmericanElectric Electric Bike VELLER 2021 Ste-Thru 350W - electric bike
AmericanElectric Electric Bike VELLER 2021 Ste-Thru 350W - electric bike
AmericanElectric Electric Bike VELLER 2021 Ste-Thru 350W - electric bike
AmericanElectric Electric Bike VELLER 2021 Ste-Thru 350W - electric bike
AmericanElectric Electric Bike VELLER 2021 Ste-Thru 350W - electric bike
AmericanElectric Electric Bike VELLER 2021 Ste-Thru 350W - electric bike
AmericanElectric Electric Bike VELLER 2021 Ste-Thru 350W - electric bike
AmericanElectric Electric Bike VELLER 2021 Ste-Thru 350W - electric bike
AmericanElectric Electric Bike VELLER 2021 Ste-Thru 350W - electric bike
AmericanElectric Electric Bike VELLER 2021 Ste-Thru 350W - electric bike
AmericanElectric Electric Bike VELLER 2021 Ste-Thru 350W - electric bike
AmericanElectric Electric Bike VELLER 2021 Ste-Thru 350W - electric bike

American Electric VELLER 2021 Step-Through Electric Cruiser Bike


Regular price $2,200.00 $1,400.00 On Sale

Got a Question? Call or Email us:

(888) 779 1177

hello@electriczip.com
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Use Code: RECHARGEME! for 5% Off
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American Electric VELLER 2021 Step-Through Electric Cruiser Bike 350W

Pre-Order: Guaranteed Delivery in November 2021

There is a new e-bike in town and is going to change the game forever. Picture everything you need in an e-bike with the best components and a reliable battery that will get you far and riding for an extended range. Backed up by an American brand everyone trusts, get to know American Electric Veller 2021 Step-Through Electric Cruiser Bike.

FEATURES:

  • Class 2 Cruiser Bike
  • 350W Hub Motor, 36V 10.4Ah Lithium-Ion Battery
  • Speed of up to 20 MPH
  • Intelligent Pedal Assist with a Magnet Cadence Sensor
  • High-Quality 6061 Aluminum Frame Material
  • With a LIFETIME Warranty on the Frame
  • 2 color options, Black & Ivory

The VELLER 2021 Step-Through Electric Cruiser Bike guarantees safety and convenience, high-performance and system reliability, and satisfaction and savings. This 100% hand welded lightweight aluminum frame bicycle has our 7 Speed Shimano Tourney® Gears & Shifting System, a battery pack consisting of 7 lightweight lithium cells running at 36 volts 10 amps and oversize 26" x 2.175 high-performance tires, aluminum rustproof coated rims with quick release axle on the front and a waterproof quick disconnect on the rear wheel, for a quick and easy tire change.

Veller Electric Bike | Best Ebike

The VELLER 2021 Step-Through Electric Cruiser Bike has a LED Panel for the Power Assist System (PAS) located on the handlebars. The PAS offers 4-speed options - Zero (pedal power only), Low, Medium, and High. Front & rear disk brakes are standard on the 36 Volt Cruiser and a comfortable cruiser seat with dual springs to soften your ride.

Tired of pedaling? No problem. VELLER now introduces a full twist throttle experience that can propel you up to 20 mph without the need to use your pedal assist.

This electric cruiser bike will travel 20 miles per hour for up to 35 - 40 miles on a single charge, and it only takes a maximum of 4 hours to recharge the battery pack. The Lithium-Ion battery pack is extremely lightweight, compact and mounts to the frame below the seat, and is hardly noticeable; it also locks to your bike to prevent theft.

Electric Bike 2021 | AmericanElectric

This awesome electric cruiser bike comes standard with a removable basket, bell, rear reflector & tool kit at no extra cost. It is also backed up by the #1 rated warranty in the entire nation and the excellent service of American Electric, a company with over a decade of experience.

MEASUREMENT:

SPECIFICATIONS:

Power: Electric
Watts: 350 Watts – High Rated
Motor Type: Rear Hub Brushless Motor - Motor is in the center of the rear wheel
Gears & Speed: 7 Speed Shimano Tourney® Gears & Shifter
Amps: 10 AMP Circuit (7 Battery Cells at 10 AMP's each)
Volts: 36 Volts (Each Battery Is 3.6 Volts)
Batteries: 7 - Lightweight Lithium Battery Cells In A Sealed Removable Pack
Battery Type: High-Performance Durable Lithium-Ion Battery Cells
Tire Size: 26" x 1.75" Performance Tires on Aluminum Rust-Proof Wheels
Charger: Portable Smart Charger Included - US Standard DC Smart Charger - Overload protection (With UL CE CPSC Certification)
Charging Current: 2.0A
Speed: 20 MPH
Distance/Range: 35-40  miles per charge - can still pedal it if the battery dies
Throttle Type: Full Throttle Experience with variable Speed Control - Twist Throttle - or - Pedal & Power Assisted (PAS) - or - Turn Off Power & Pedal Only
PAS System: LED Panel with 4 Speed Options - Zero (pedal only) Low/Med/High
Save 70% Energy During Cycling
Frame Type: 100% Aluminum - Very Light Weight
Frame Size: 8" - Step-Through
Forks: Aria Zoom Aluminum Fork (Light Weight)
Front Wheel: Quick Release Front Axle For Easy Tire Change & Transporting
Handlebars: Extra Wide & Long Beach Cruiser Comfort Bars (Aluminum)
Seat: Comfort Cruiser Seat With Suspension
Seat Post: Extra Length Lightweight Aluminum
Fenders: Full Coverage Fenders | Mud Guards (matching the bike)
Braking System: Front and Rear Disk Brakes
Pedals: Aluminum
Chain: Rust-Proof
Drive System: Rear Hub Motor (Motor is in the rear rim) + Pedal Power
Head Light: Extra Bright LED Light Included with a protective coating
Measurements: Seat Height: 33-39 inches
Handlebar Height: 40 inches
Handlebar Width: 27 inches
Bicycle Length: 70 inches
Carton Size (L x W x H): 61" x 11" x 29"
Shipping Weight: 57 lbs
Bicycle Weight: 47 lbs (Including the lightweight battery pack)
Weight Capacity: 350 lbs
Battery Indicator: Yes. Electric Power Display ( Full, Half & Empty) there are 2, one is the LCD display and one in the battery.
Cargo Rack: Included can hold up 55 lbs or 25 kg
Basket: Removable Lightweight Basket - Hangs on the front Handlebar
Warranty:

Lifetime on the Frame
10 Years on the Motor
3 Years on the Batter (Pro-Rated)

  • 0-12 months free repair or replacement
  • 13-24 months 50% off a replacement
  • 26-36 months 25% off a replacement

2 Years on the Drive Train


Order American Electric Veller 2021 Step-Through Electric Bike from ElectricZip.com today with free shipping. Order now!

 

FREE SHIPPING to all 48 Contiguous States Is On For Orders Over $99 

Free Offers Included With Electric Bike Purchases :

  • FREE Shipping (up to $497 Value)
  • FREE Pre Delivery Inspection ($29 value)
  • FREE Shipping Insurance ($100 value)
  • FREE Pre-Delivery Notice ($19 value)
  • FREE After-Sale Support ($99 value)
  • FREE Sport Action Camera ($99 value)

Total FREE Value over $900 - Hurry Up! Sales End Today!

SHIPPING TIME:

Your order will be shipped within 1 to 2 business days ( Ex: your order is placed on Wednesday, it will be shipped on Thursday or Friday. If your order is placed on Friday, it will be shipped on the next business days, Monday or latest will be Tuesday). Most order will be arriving between 2 to 8 business days after it is shipped, depending on the warehouse we shipped the bike from.

Once the item been shipped, you will receive the tracking number immediately to the email provided to us during checkout. You also have an option to get it updated by text, make sure you check that box after you placed an order

Are you living in Alaska or Hawaii? No worries, even we can't get you the Free Shipping but we promised we will not charge you any penny more than the shipping carriers quote us. This is not how we want to treat our family. Please gives us a call and we will be very happy to get you a quote to your address.

 

Who Shipped My Product & Is The Shipment Insured?

Most of the time, UPS & DHL Ground Service will be used to ship your order. Except for larger items, which will be shipped by Freight Shipping. (Don't worry, we take care shipping for you as well doesn't matter the size and weights)

Your shipment is fully insured against liability of damage. Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery.  If your item(s) do arrive damaged, please send photos to hello@electriczip.com and we will process an insurance claim on your behalf.

Order Confirmation:

Once your order is placed with us you will receive a notification and confirmation email with all your order details. If you receive your confirmation email that means our system has properly processed your purchase and has pre-authorized your credit card. We will then submit your order to our transit team to reach out to our supplier and/or warehouse manager to ensure that your item is still in stock for immediate packaging and shipping. If for some reason your item happens to be out of stock or on backorder, we will void the pre-authorization and reach out to you via e-mail.  If the item(s) for your order becomes available for shipping within 9 days, we will process the charges and submit the order for shipment.

Returns:

*Please notice, NO RETURN Allowable on ELECTRIC SCOOTER

Returns are subject to suppliers' return policy (15 - 30 days or no returning depending on the manufacturers). All return must obtain an authorization code by email to hello@electriczip.com (No code will be given through a phone call )

NOTE: ALL RETURN HAS TO CAME WITH THE ORIGINAL BOX. DESPITE OF ANY DAMAGE TO THE BOX. THE CUSTOMER WILL BE RESPONSIBLE FOR ANY EXTRA FEE OR WRAPPING FEE IF THE ORIGINAL BOX IS LOST OR THROWN AWAY

Once the return is accepted by the manufacturer, it will be inspected and a refund will be issued within 5-8 business days if all the condition is met

To be eligible for a return, please refer to the following return policy

Return policy:

  • Returns can only be made within the return period of the manufacturers
  • All products must be in resalable condition.
  • The product must be free from damages or defects.
  • The product must not have been installed.
  • If the product is returned in a non-salable condition, no refund will be given.
  • Return are only applicable when there is a manufacture defect that beyond repairable
  • You must return the product in its original packaging.
  • You must have an RMA (Return Merchandise Authorization) number issued by us when setting up your return and the return address will be provided at the time of issuing RMA
  • If the unit was purchased under a free-shipping promotion there will not be refund for shipping fees and also, the customer will bear the 25% restocking fee of original price if the return is unrelated to quality, damages or wrong item but merely for a personal and discretional last-minute decision from the buyer.
  • If a freight item is returned due to not accepting delivery appointments or refusing to schedule an appointment with the shipping carrier in a timely manner; returned freight items are subject to a 25% restocking fee and return shipping charges.
  • You are responsible for the return shipping charges.
  • If the product is returned to the incorrect location the restocking fee will vary.
  • All sales are final on products marked “Non-Returnable”.
  • Specially ordered items and custom products are non-returnable and cannot be canceled once production has started.
  • Parcel or freight items that are selectively returned by refusal at time of delivery are subject to a 35% restocking fee + $100 Return Shipping Fee. And All shipping charges are always non-refundable, including the Free Shipping.
  • ALL ACCESSORIES ARE NOT RETURNABLE

Cancellations:                                       

To make sure your order is shipped quickly and arrived quickly, Cancellations can be made within 10 hours starting from the time of the order ( Since we are using a top-notch shipping service to ship your bike quickly and safely, we are only able to do the cancellation for your order within 10 hours, counting from the time the order is placed )

Any order that gets canceled after 10 hours is subject to a 20% administration fee, whether or not your order has shipped. If the order has left the warehouse, you (the buyer) will also be responsible for the return shipping fees + 25% restocking fee as well. 

Warranty & Reviews Policy

Thank you for your review, we would love to get your the $50 toward any bike purchase with the review you give us. Please notice, it will only applicable toward Bike and not accessories.

By providing us with picture along with the review, you are agree for us to use to the picture to advertise on social media platform in purpose of getting our brand, website, fan page to reach more audience

Warranty parts are provided with no charge during warranty period. However, the Labor will not be included

Anything happens to your product, please let us know immediately at hello@electriczip.com

.We will provide you with the correct contact information of the supplier. Or we can also assist you in filling any warranty form for your electric bike or parts. Our suppliers will handle all warranty support.

Note: We do not handle warranty request by phone. Only by email to hello@electriczip.com

    How am I able to place an order?

    After you’ve discovered an item you'd like to purchase, click on ADD TO CART button. Make sure you follow after the guidelines on the order page.

    In-stock goods are usually sent 2-5 business days after we get the ordering request.

    What service do you use to process orders?

    All orders requested on our site are handled and carried out through an approved Visa, MasterCard, American Express and PayPal procedure. At the point of offering the card information for a sale, if it has not expired and is valid, it will be pre-approved and charged when the processing is carried out.

    What types of payment do you acknowledge?

    We acknowledge and accept an extensive variety of payments including: Visa, MasterCard, American Express, Diners Club, Discover Card, JCB International card, and in addition PayPal.

    What are the costs of shipping?

    The cost of shipping is ZERO dollar (Free Shipping on order over $400 to everywhere in the US)

     

    When will you contact me to confirm my order requested?

    If the product and/or item you requested has alternatives that weren’t outlined when making an order prior to shipping your order, a customer service agent from ElectricZip.com will email you the specifics of your order and estimated time for delivery. Additionally, all normal orders will always receive a confirmation email once your order ships. Please be sure to check your inbox or spam folder when checking for email receipt.

    American Electric VELLER 2021 Step-Through Electric Cruiser Bike 350W

    Pre-Order: Guaranteed Delivery in November 2021

    There is a new e-bike in town and is going to change the game forever. Picture everything you need in an e-bike with the best components and a reliable battery that will get you far and riding for an extended range. Backed up by an American brand everyone trusts, get to know American Electric Veller 2021 Step-Through Electric Cruiser Bike.

    FEATURES:

    • Class 2 Cruiser Bike
    • 350W Hub Motor, 36V 10.4Ah Lithium-Ion Battery
    • Speed of up to 20 MPH
    • Intelligent Pedal Assist with a Magnet Cadence Sensor
    • High-Quality 6061 Aluminum Frame Material
    • With a LIFETIME Warranty on the Frame
    • 2 color options, Black & Ivory

    The VELLER 2021 Step-Through Electric Cruiser Bike guarantees safety and convenience, high-performance and system reliability, and satisfaction and savings. This 100% hand welded lightweight aluminum frame bicycle has our 7 Speed Shimano Tourney® Gears & Shifting System, a battery pack consisting of 7 lightweight lithium cells running at 36 volts 10 amps and oversize 26" x 2.175 high-performance tires, aluminum rustproof coated rims with quick release axle on the front and a waterproof quick disconnect on the rear wheel, for a quick and easy tire change.

    Veller Electric Bike | Best Ebike

    The VELLER 2021 Step-Through Electric Cruiser Bike has a LED Panel for the Power Assist System (PAS) located on the handlebars. The PAS offers 4-speed options - Zero (pedal power only), Low, Medium, and High. Front & rear disk brakes are standard on the 36 Volt Cruiser and a comfortable cruiser seat with dual springs to soften your ride.

    Tired of pedaling? No problem. VELLER now introduces a full twist throttle experience that can propel you up to 20 mph without the need to use your pedal assist.

    This electric cruiser bike will travel 20 miles per hour for up to 35 - 40 miles on a single charge, and it only takes a maximum of 4 hours to recharge the battery pack. The Lithium-Ion battery pack is extremely lightweight, compact and mounts to the frame below the seat, and is hardly noticeable; it also locks to your bike to prevent theft.

    Electric Bike 2021 | AmericanElectric

    This awesome electric cruiser bike comes standard with a removable basket, bell, rear reflector & tool kit at no extra cost. It is also backed up by the #1 rated warranty in the entire nation and the excellent service of American Electric, a company with over a decade of experience.

    MEASUREMENT:

    SPECIFICATIONS:

    Power: Electric
    Watts: 350 Watts – High Rated
    Motor Type: Rear Hub Brushless Motor - Motor is in the center of the rear wheel
    Gears & Speed: 7 Speed Shimano Tourney® Gears & Shifter
    Amps: 10 AMP Circuit (7 Battery Cells at 10 AMP's each)
    Volts: 36 Volts (Each Battery Is 3.6 Volts)
    Batteries: 7 - Lightweight Lithium Battery Cells In A Sealed Removable Pack
    Battery Type: High-Performance Durable Lithium-Ion Battery Cells
    Tire Size: 26" x 1.75" Performance Tires on Aluminum Rust-Proof Wheels
    Charger: Portable Smart Charger Included - US Standard DC Smart Charger - Overload protection (With UL CE CPSC Certification)
    Charging Current: 2.0A
    Speed: 20 MPH
    Distance/Range: 35-40  miles per charge - can still pedal it if the battery dies
    Throttle Type: Full Throttle Experience with variable Speed Control - Twist Throttle - or - Pedal & Power Assisted (PAS) - or - Turn Off Power & Pedal Only
    PAS System: LED Panel with 4 Speed Options - Zero (pedal only) Low/Med/High
    Save 70% Energy During Cycling
    Frame Type: 100% Aluminum - Very Light Weight
    Frame Size: 8" - Step-Through
    Forks: Aria Zoom Aluminum Fork (Light Weight)
    Front Wheel: Quick Release Front Axle For Easy Tire Change & Transporting
    Handlebars: Extra Wide & Long Beach Cruiser Comfort Bars (Aluminum)
    Seat: Comfort Cruiser Seat With Suspension
    Seat Post: Extra Length Lightweight Aluminum
    Fenders: Full Coverage Fenders | Mud Guards (matching the bike)
    Braking System: Front and Rear Disk Brakes
    Pedals: Aluminum
    Chain: Rust-Proof
    Drive System: Rear Hub Motor (Motor is in the rear rim) + Pedal Power
    Head Light: Extra Bright LED Light Included with a protective coating
    Measurements: Seat Height: 33-39 inches
    Handlebar Height: 40 inches
    Handlebar Width: 27 inches
    Bicycle Length: 70 inches
    Carton Size (L x W x H): 61" x 11" x 29"
    Shipping Weight: 57 lbs
    Bicycle Weight: 47 lbs (Including the lightweight battery pack)
    Weight Capacity: 350 lbs
    Battery Indicator: Yes. Electric Power Display ( Full, Half & Empty) there are 2, one is the LCD display and one in the battery.
    Cargo Rack: Included can hold up 55 lbs or 25 kg
    Basket: Removable Lightweight Basket - Hangs on the front Handlebar
    Warranty:

    Lifetime on the Frame
    10 Years on the Motor
    3 Years on the Batter (Pro-Rated)

    • 0-12 months free repair or replacement
    • 13-24 months 50% off a replacement
    • 26-36 months 25% off a replacement

    2 Years on the Drive Train


    Order American Electric Veller 2021 Step-Through Electric Bike from ElectricZip.com today with free shipping. Order now!

     

    FREE SHIPPING to all 48 Contiguous States Is On For Orders Over $99 

    Free Offers Included With Electric Bike Purchases :

    • FREE Shipping (up to $497 Value)
    • FREE Pre Delivery Inspection ($29 value)
    • FREE Shipping Insurance ($100 value)
    • FREE Pre-Delivery Notice ($19 value)
    • FREE After-Sale Support ($99 value)
    • FREE Sport Action Camera ($99 value)

    Total FREE Value over $900 - Hurry Up! Sales End Today!

    SHIPPING TIME:

    Your order will be shipped within 1 to 2 business days ( Ex: your order is placed on Wednesday, it will be shipped on Thursday or Friday. If your order is placed on Friday, it will be shipped on the next business days, Monday or latest will be Tuesday). Most order will be arriving between 2 to 8 business days after it is shipped, depending on the warehouse we shipped the bike from.

    Once the item been shipped, you will receive the tracking number immediately to the email provided to us during checkout. You also have an option to get it updated by text, make sure you check that box after you placed an order

    Are you living in Alaska or Hawaii? No worries, even we can't get you the Free Shipping but we promised we will not charge you any penny more than the shipping carriers quote us. This is not how we want to treat our family. Please gives us a call and we will be very happy to get you a quote to your address.

     

    Who Shipped My Product & Is The Shipment Insured?

    Most of the time, UPS & DHL Ground Service will be used to ship your order. Except for larger items, which will be shipped by Freight Shipping. (Don't worry, we take care shipping for you as well doesn't matter the size and weights)

    Your shipment is fully insured against liability of damage. Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery.  If your item(s) do arrive damaged, please send photos to hello@electriczip.com and we will process an insurance claim on your behalf.

    Order Confirmation:

    Once your order is placed with us you will receive a notification and confirmation email with all your order details. If you receive your confirmation email that means our system has properly processed your purchase and has pre-authorized your credit card. We will then submit your order to our transit team to reach out to our supplier and/or warehouse manager to ensure that your item is still in stock for immediate packaging and shipping. If for some reason your item happens to be out of stock or on backorder, we will void the pre-authorization and reach out to you via e-mail.  If the item(s) for your order becomes available for shipping within 9 days, we will process the charges and submit the order for shipment.

    Returns:

    *Please notice, NO RETURN Allowable on ELECTRIC SCOOTER

    Returns are subject to suppliers' return policy (15 - 30 days or no returning depending on the manufacturers). All return must obtain an authorization code by email to hello@electriczip.com (No code will be given through a phone call )

    NOTE: ALL RETURN HAS TO CAME WITH THE ORIGINAL BOX. DESPITE OF ANY DAMAGE TO THE BOX. THE CUSTOMER WILL BE RESPONSIBLE FOR ANY EXTRA FEE OR WRAPPING FEE IF THE ORIGINAL BOX IS LOST OR THROWN AWAY

    Once the return is accepted by the manufacturer, it will be inspected and a refund will be issued within 5-8 business days if all the condition is met

    To be eligible for a return, please refer to the following return policy

    Return policy:

    • Returns can only be made within the return period of the manufacturers
    • All products must be in resalable condition.
    • The product must be free from damages or defects.
    • The product must not have been installed.
    • If the product is returned in a non-salable condition, no refund will be given.
    • Return are only applicable when there is a manufacture defect that beyond repairable
    • You must return the product in its original packaging.
    • You must have an RMA (Return Merchandise Authorization) number issued by us when setting up your return and the return address will be provided at the time of issuing RMA
    • If the unit was purchased under a free-shipping promotion there will not be refund for shipping fees and also, the customer will bear the 25% restocking fee of original price if the return is unrelated to quality, damages or wrong item but merely for a personal and discretional last-minute decision from the buyer.
    • If a freight item is returned due to not accepting delivery appointments or refusing to schedule an appointment with the shipping carrier in a timely manner; returned freight items are subject to a 25% restocking fee and return shipping charges.
    • You are responsible for the return shipping charges.
    • If the product is returned to the incorrect location the restocking fee will vary.
    • All sales are final on products marked “Non-Returnable”.
    • Specially ordered items and custom products are non-returnable and cannot be canceled once production has started.
    • Parcel or freight items that are selectively returned by refusal at time of delivery are subject to a 35% restocking fee + $100 Return Shipping Fee. And All shipping charges are always non-refundable, including the Free Shipping.
    • ALL ACCESSORIES ARE NOT RETURNABLE

    Cancellations:                                       

    To make sure your order is shipped quickly and arrived quickly, Cancellations can be made within 10 hours starting from the time of the order ( Since we are using a top-notch shipping service to ship your bike quickly and safely, we are only able to do the cancellation for your order within 10 hours, counting from the time the order is placed )

    Any order that gets canceled after 10 hours is subject to a 20% administration fee, whether or not your order has shipped. If the order has left the warehouse, you (the buyer) will also be responsible for the return shipping fees + 25% restocking fee as well. 

    Warranty & Reviews Policy

    Thank you for your review, we would love to get your the $50 toward any bike purchase with the review you give us. Please notice, it will only applicable toward Bike and not accessories.

    By providing us with picture along with the review, you are agree for us to use to the picture to advertise on social media platform in purpose of getting our brand, website, fan page to reach more audience

    Warranty parts are provided with no charge during warranty period. However, the Labor will not be included

    Anything happens to your product, please let us know immediately at hello@electriczip.com

    .We will provide you with the correct contact information of the supplier. Or we can also assist you in filling any warranty form for your electric bike or parts. Our suppliers will handle all warranty support.

    Note: We do not handle warranty request by phone. Only by email to hello@electriczip.com

      How am I able to place an order?

      After you’ve discovered an item you'd like to purchase, click on ADD TO CART button. Make sure you follow after the guidelines on the order page.

      In-stock goods are usually sent 2-5 business days after we get the ordering request.

      What service do you use to process orders?

      All orders requested on our site are handled and carried out through an approved Visa, MasterCard, American Express and PayPal procedure. At the point of offering the card information for a sale, if it has not expired and is valid, it will be pre-approved and charged when the processing is carried out.

      What types of payment do you acknowledge?

      We acknowledge and accept an extensive variety of payments including: Visa, MasterCard, American Express, Diners Club, Discover Card, JCB International card, and in addition PayPal.

      What are the costs of shipping?

      The cost of shipping is ZERO dollar (Free Shipping on order over $400 to everywhere in the US)

       

      When will you contact me to confirm my order requested?

      If the product and/or item you requested has alternatives that weren’t outlined when making an order prior to shipping your order, a customer service agent from ElectricZip.com will email you the specifics of your order and estimated time for delivery. Additionally, all normal orders will always receive a confirmation email once your order ships. Please be sure to check your inbox or spam folder when checking for email receipt.

      QUESTIONS & ANSWERS

      Have a Question?

      Be the first to ask a question about this.

      Ask a Question

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      ★ Our Reviews

      Let customers speak for us

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      Nice Bike Heavy Duty for Bigger Guys

      Was looking for a Bike that is built for Bigger Guys and found this one. Working great and price was great also. Plenty of battery life for a day of riding and really makes a difference on pedaling uphill.

      Better than expected

      I purchased 2 e-bikes from Electric Zip and I must say these are like my title line says... better than expected. I was and still am very impressed with the quality of these bikes. I ride it everyday with a smile and can't wait to take it for a ride. Being able to go 3 times farther than I would on a regular bike is a plus all in itself. When I saw all the buttons and LCD screen I thought it was going to be a little confusing. Not at all. Very easy to use and fun to shift gears and adjust the PAS. I had to make a few small adjustments on the front brakes but that was easy as well and you get a nice tool kit to do what you need. I love this bike and have told all my friends and co-workers about them and to buy them from Andrew at Electric Zip. And finally... talking about Andrew, he is the most responsive, helpful and caring individual. I trust his company and I trust these bikes.

      1700 miles

      Well had this bike almost a years now 1700 miles on it I ride it to work everyday I'm in iowa n it was below 0 for over a week n as long as I rode it to work which is 3 miles each way I had no issues I did have it inside at home and at work the only issues I've had seem to be with a few things having threads crossed and when I went to adjust them they became nonworking after one was brake caliper adjustment barrel was cross threaded and had to buy new one other was brake handle clamp was cross threaded and the bolt wouldn't come out n broke so need to buy new one now other than that no complaints

      My new Camel

      Received my new Camel a couple of weeks ago and am thrilled with it. I purchased an Elegance for my wife for Christmas and liked it so much I bought a Camel for myself. I had it assembled in a half hour. The bike is perfect for me. It's a smooth riding bike and is very attractive. I have neighbors looking at our bikes to potentially purchase for themselves.