Mr Andrew Vo is an AMAZING employee. He would be the face of my business. His patient, diligence and attention do detail we exemplary. Mr. Vo responded to my many issues expeditiously as continuously brainstorming to come up with solutions to every problem I had. He really made me feel as if the money I spent were pennies on the dollar for the extraordinary service that came with my bike. He even helped me with my brothers bike order as a curtesy.
Since I received my bike earlier today, I have assembled, and take. It for a test ride and I couldn’t be happier with your product. I emailed Mr. Vo after opening my package to find I had not received my camera. Mr. Vo assured me that I would be receiving the camera this coming Thursday.
In the future, I will be, no only referring customers directly to Mr. Vo, but recruiting riders for him as I feel it is the least I could do in exchange. I ABSOLUTELY appreciate that you guys are feeding those in need. That is an act that directly points to the strength of our country.
I informed Mr. Vo of my relations to George Floyd as a close friend and that I would need to bike to participate in a ride we were organizing for him and the way Mr. Vo praises my lost friend and showed sympathy, compassion, dignity and respect nearly brought me to chill bumps and tears. For that, again I am most greatful.
Please by any means necessary, reward Mr. Vo in such a way that he receives the feeling of his customers as it would be an investment into your own and well deserved!
Again, I applaud this company, the customer service and most of all Mr. Vo.... JOB WELL DONE!!!!!!