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Ecotric Vortext City Cruiser Electric Bike, UL Certified
Ecotric Vortext City Cruiser Electric Bike, UL Certified
Ecotric Vortext City Cruiser Electric Bike, UL Certified
Ecotric Vortext City Cruiser Electric Bike, UL Certified
Ecotric Vortext City Cruiser Electric Bike, UL Certified
Ecotric Vortext City Cruiser Electric Bike, UL Certified
Ecotric Vortext City Cruiser Electric Bike, UL Certified
Ecotric Vortext City Cruiser Electric Bike, UL Certified
Electric City Bike Ecotric Vortex Cruiser Bike 350W 36V - electric bike
Electric City Bike Ecotric Vortex Cruiser Bike 350W 36V - electric bike
Electric City Bike Ecotric Vortex Cruiser Bike 350W 36V - electric bike
Ecotric Vortext City Cruiser Electric Bike, UL Certified
Ecotric Vortext City Cruiser Electric Bike, UL Certified
Ecotric Vortext City Cruiser Electric Bike, UL Certified
Ecotric Vortext City Cruiser Electric Bike, UL Certified
Ecotric Vortext City Cruiser Electric Bike, UL Certified
Ecotric Vortext City Cruiser Electric Bike, UL Certified

Ecotric Vortext City Cruiser Electric Bike, UL Certified


Regular price $1,299.99 $640.00 On Sale

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Ecotric Vortex City Cruiser Electric Bike - UL Certified

Are you looking for an excellent bicycle riding experience without hurting your pocket? The Ecotric Vortex City Cruiser Electric Bike UL Certified is the answer to what you’re searching for. This e-bike is the most cost-effective model that Ecotric has ever made. And even though the price is practically lower than the other models, it doesn’t certainly limit the satisfaction it provides to your riding experience.

ALL ECOTRIC’S E-BIKES & ACCESSORIES

FEATURES

  • A UL-Certified e-bike which means it has undergone a thorough safety review
  • 350W Rear Hub Motor
  • High-Performing 36V 12.5Ah Lithium-Ion Battery
  • High-Quality 26" x 1.95" Tires
  • Adopts a Superior High-Strength Carbon Steel Frame
  • Has Mechanical Front and Rear Disc Brakes
  • 2 Color Options, Matte Black & White

UL has been around for 125 years, ensuring electrical products’ safety and accountability in everyday American life. Being UL certified illustrates a business’ dedication to consumer safety and the quality of its products. Another important caveat of UL certification is for insurance purposes and customer security. It’s a true indication of an item’s safety and longevity.

The Wildwind in The City
Ecotric Vortex is an electric bicycle with super-high value at a competitive price. As its name, turn on the electric power and ride the Vortex through the city streets, you will be like a whirlwind of pedestrians’ eyes. From now on, commuting will no longer have to worry about crowded buses, traffic jams, parking spaces, or being pressed for time. Instead, you’ll have plenty of time to buy a cup of coffee to kick-start your day leisurely.

36V 350W GEAR MOTOR

  • High efficiency
  • Quieter, lighter, smoother
  • 36V 350W brushless geared motor
  • Shimano External 7 Speed Gear
  • Tire: 26 ×1.95 cover tire, 26 ×1.90 inner tube
  • Valve Stem: Standard American Size
  • Attached: Valve Cap

36V/12.5AH REMOVABLE LITHIUM BATTERY

  • Easily bring the battery to your home or office to recharge
  • Charging time is 6-8 hours
  • Battery lock and power lock function
  • Battery life up to 400-600 cycles
  • ABS plastic cell box
  • Fixed in the middle of the bicycle frame

SHIMANO 7-SPEED

  • Outage braking system and Mechanical braking system, work along both lines, provide security for your trip
  • 7 Speed system
  • Come with pedal assist and walk-assist model
  • Derailleur Guard - protects the derailleur during shipping

26” FRAME W/ LINEARNESS DESIGN

  • 26” frame equipped with rear motor removable lithium battery
  • Both Pedal Assistant System And Throttle Control

OTHER FEATURES

  • Ergonomic Design
  • Front Durable Fender
  • Rear Durable Fender
  • Adjustable Seat

MEASUREMENT

SPECIFICATIONS

MOTOR Rear Hub 36V 350W
BATTERY 36V 12.5Ah
DISPLAYER Smart LED
MODEL SIZE 1750 x 1060 x 630 mm
BRAKING SYSTEM Left Brake For Rear/Right Brake For Front
FRONT BRAKE Mechanical Disc 160mm Rotor
REAR BRAKE Mechanical Disc 160mm Rotor
FRAME High-Strength Carbon Steel 
DERAILLEUR 7 Speed SHIMANO
FENDERS Included, Front And Rear
SENSOR Speed Sensor 
FUNCTIONS Pedal Assist On-Demand Throttle
TIRES 26' x 1.95' Tires
BATTERY LIFE 400 - 600 Cycles
CHARGING TIME 5 - 8 Hours
RECOMMENDED RIDER 5’3" - 6’0"
WEIGHT w/ BATTERY 51 lbs
WEIGHT CAPACITY 265 lbs
*Ecotric Bicycles Set Speed Limit According To United States Federal Regulations, Maximum Speed In Power Mode Is Programmable And Can Be Adapted To The Local Regulations Of Any Country.
*All Range Estimates Are Contingent Upon Rider And Towing Weight, Wind Speed And Terrain.

Electric Fat Bike Ecotric Rocket Cruiser Bike with Front Suspension

CLICK HERE to get the manual of this bike.

FREE SHIPPING to all 48 Contiguous States Is Active For Orders $400 and Over

SHIPPING TIME

Most orders ship within 1 to 2 business days (Example: you place your order on Wednesday, and it ships Thursday or Friday. If you place your order on Friday, it will typically ship the following Monday or Tuesday). Most orders will arrive between 2 to 8 business days after they ship, depending on the warehouse from which the bike ships.

Once the item ships, we will send the tracking information to the email you provided during checkout.

Do you live in Alaska or Hawaii? No worries, though we cannot offer Free Shipping, we charge no more than what the carriers charge us.

Please email us with the item(s) you would like to purchase and your full address, and we will confirm the cost and reply with the shipping quotation.

BE SURE TO INSPECT FOR TRANSPORTATION DAMAGE BEFORE SIGNING

We usually use USPS, UPS, DHL, or FedEx Ground Service to ship your order. Certain bulky items ship via Freight Trucks.

We include insurance on your shipment against transportation damage. However, please inspect the packaging of your item(s) when it arrives. If you notice any damage, you must note it when signing for the delivery. It will not be covered if you do not note the transportation-related damage on the delivery receipt. There are no exceptions to this. 

If your item(s) arrive damaged, mark 'damage' and the specifics of the damage on the freight slip. If you did notate the specific damage on the freight slip before you signed it, please send photos of the said damage to hello@electriczip.com, along with a copy of the signed delivery receipt.

 
Order Confirmation:

Once you place your order, you will receive a notification and confirmation email with your order details. We will then submit your order to our transit team to reach out to our supplier and warehouse manager to ensure your item is still in stock for immediate packaging and shipping. If, for some reason, your item happens to be out of stock or on backorder, we will reach out to you via email.

 

Returns

Please note: NO RETURNS ON ELECTRIC SCOOTERS

Electric Zip is an authorized distributor for top brands in the Electric Vehicles industry. We are a liaison between you and the various manufacturers. If the manufacturer does not approve the return, we cannot override this. Similarly, decisions regarding warranty issues are also determined by the manufacturer. If you order with us, you agree to understand and abide by this. 

Returns are subject to suppliers' return policy (7 - 30 days or, No Returns, depending on the policy of the respective manufacturer). All returns must obtain an authorization code by email to hello@electriczip.com (No code will be given through a phone call)

NOTE: ALL RETURNS MUST COME WITH THE ORIGINAL BOX, UNDAMAGED. 

Once the manufacturer receives the return, they will inspect it, and if all conditions are met, a refund will be processed.

To be eligible for a return, please refer to the following return policy

Return policy:

  • Returns can only be made within the return period of the manufacturers (we are a distributor of multiple brands and follow the policies of the respective manufacturer. If you purchase from us, you agree to follow the respective manufacturers' policy, which in some cases may override this list)
  • All products must be in a resalable condition.
  • The product must be free from damages or defects.
  • The product must not have been installed.
  • No refund will be given if the product is returned in a non-salable condition.
  • Return is only applicable when there is a manufacturer defect that is beyond repair
  • You must return the product in its original packaging.
  • You must have an RMA (Return Merchandise Authorization) number issued by us when setting up your return, and the return address will be provided at the time of issuing the RMA
  • If the unit was purchased under a free shipping promotion, we would deduct our original shipping cost from the refund amount. The customer will bear the 25% restocking fee of the original price if the return is unrelated to warranty-covered issues or the wrong item received, but rather for a personal and discretional decision from the buyer.
  • If a freight item is returned due to not accepting delivery appointments or refusing to promptly schedule an appointment with the shipping carrier, returned freight items are subject to a 25% restocking fee and return shipping charges.
  • You are responsible for the return shipping charges.
  • The restocking fee will vary if the product is returned to the incorrect location.
  • All sales are final on products marked "Non-Returnable."
  • Specially ordered items and custom products are non-returnable and cannot be canceled once production has started.
  • Parcel or freight items that are selectively returned by refusal at the time of delivery are subject to a 35% restocking fee + a $100 Return Shipping Fee. And All shipping charges are always non-refundable, including the Free Shipping.
  • ALL ACCESSORIES ARE NOT RETURNABLE

Cancellations:                                       

Cancellations can only be made within 2 hours, starting from the time of the order.

Any order canceled after 2 hours is subject to a 20% administration fee, whether or not your order has shipped. If the order has left the warehouse, you (the buyer) will also be responsible for the return shipping fees + a 25% restocking fee. 

Credit Card Cancellations

All credit card orders processed and cancelled prior to shipping are subject to a 3% fee which is deducted by our credit card processing partners, regardless of the reason for cancelation. 

Warranty

The warranty related to your product will be the policy of the respective manufacturer. We make an effort to display the individual policies. However, these are subject to change, and it is the customer's responsibility to confirm the policy detail. We can sometimes facilitate the communication between you and the manufacturer. However, we are not responsible if the manufacturer is slow to respond or denies your claim. If you order with us, you agree to understand and abide by this. 

Note: We do not handle warranty requests by phone. Please email the issue and photos to illustrate it to our email at hello@electriczip.com.

American Electric Contact Page: Click Here

Bakcou Return & Warranty Detail Page: Click Here

Chargiot FAQ Page including Warranty Comment: Click Here

Ecotric Return & Warranty Details: Check the individual Manual which we list on each Ecotric product page

Elby Return & Warranty Detail in Owner's Manual: Click Here

Emojo Return & Warranty Detail Page: Click Here

eProdigy Return & Warranty Detail Page: Click Here

EV Rider Return & Warranty Page: RETURN & WARRANTY

EWheels Return, Shipping & Warranty Detail: Click Here

GreenBike Return & Warranty Detail Page: Click Here

Mototec USA Warranty Contact Page: Click Here

Nakto Return & Warranty Detail Page: Click Here

Razor Scooters Shipping & Return Policy: Click Here

Revi Bikes FAQ Page including Warranty Comment: Click Here

X-Treme Return & Warranty Detail Page: Click Here

    How am I able to place an order?

    After you’ve discovered an item you'd like to purchase, click on ADD TO CART button. Make sure you follow after the guidelines on the order page.

    In-stock goods are usually sent 2-5 business days after we get the ordering request.

    What service do you use to process orders?

    All orders requested on our site are handled and carried out through an approved Visa, MasterCard, American Express and PayPal procedure. At the point of offering the card information for a sale, if it has not expired and is valid, it will be pre-approved and charged when the processing is carried out.

    What types of payment do you acknowledge?

    We acknowledge and accept an extensive variety of payments including: Visa, MasterCard, American Express, Diners Club, Discover Card, JCB International card, and in addition PayPal.

    What are the costs of shipping?

    The cost of shipping is ZERO dollar (Free Shipping on order over $400 to everywhere in the US)

     

    When will you contact me to confirm my order requested?

    If the product and/or item you requested has alternatives that weren’t outlined when making an order prior to shipping your order, a customer service agent from ElectricZip.com will email you the specifics of your order and estimated time for delivery. Additionally, all normal orders will always receive a confirmation email once your order ships. Please be sure to check your inbox or spam folder when checking for email receipt.

    Ecotric Vortex City Cruiser Electric Bike - UL Certified

    Are you looking for an excellent bicycle riding experience without hurting your pocket? The Ecotric Vortex City Cruiser Electric Bike UL Certified is the answer to what you’re searching for. This e-bike is the most cost-effective model that Ecotric has ever made. And even though the price is practically lower than the other models, it doesn’t certainly limit the satisfaction it provides to your riding experience.

    ALL ECOTRIC’S E-BIKES & ACCESSORIES

    FEATURES

    • A UL-Certified e-bike which means it has undergone a thorough safety review
    • 350W Rear Hub Motor
    • High-Performing 36V 12.5Ah Lithium-Ion Battery
    • High-Quality 26" x 1.95" Tires
    • Adopts a Superior High-Strength Carbon Steel Frame
    • Has Mechanical Front and Rear Disc Brakes
    • 2 Color Options, Matte Black & White

    UL has been around for 125 years, ensuring electrical products’ safety and accountability in everyday American life. Being UL certified illustrates a business’ dedication to consumer safety and the quality of its products. Another important caveat of UL certification is for insurance purposes and customer security. It’s a true indication of an item’s safety and longevity.

    The Wildwind in The City
    Ecotric Vortex is an electric bicycle with super-high value at a competitive price. As its name, turn on the electric power and ride the Vortex through the city streets, you will be like a whirlwind of pedestrians’ eyes. From now on, commuting will no longer have to worry about crowded buses, traffic jams, parking spaces, or being pressed for time. Instead, you’ll have plenty of time to buy a cup of coffee to kick-start your day leisurely.

    36V 350W GEAR MOTOR

    • High efficiency
    • Quieter, lighter, smoother
    • 36V 350W brushless geared motor
    • Shimano External 7 Speed Gear
    • Tire: 26 ×1.95 cover tire, 26 ×1.90 inner tube
    • Valve Stem: Standard American Size
    • Attached: Valve Cap

    36V/12.5AH REMOVABLE LITHIUM BATTERY

    • Easily bring the battery to your home or office to recharge
    • Charging time is 6-8 hours
    • Battery lock and power lock function
    • Battery life up to 400-600 cycles
    • ABS plastic cell box
    • Fixed in the middle of the bicycle frame

    SHIMANO 7-SPEED

    • Outage braking system and Mechanical braking system, work along both lines, provide security for your trip
    • 7 Speed system
    • Come with pedal assist and walk-assist model
    • Derailleur Guard - protects the derailleur during shipping

    26” FRAME W/ LINEARNESS DESIGN

    • 26” frame equipped with rear motor removable lithium battery
    • Both Pedal Assistant System And Throttle Control

    OTHER FEATURES

    • Ergonomic Design
    • Front Durable Fender
    • Rear Durable Fender
    • Adjustable Seat

    MEASUREMENT

    SPECIFICATIONS

    MOTOR Rear Hub 36V 350W
    BATTERY 36V 12.5Ah
    DISPLAYER Smart LED
    MODEL SIZE 1750 x 1060 x 630 mm
    BRAKING SYSTEM Left Brake For Rear/Right Brake For Front
    FRONT BRAKE Mechanical Disc 160mm Rotor
    REAR BRAKE Mechanical Disc 160mm Rotor
    FRAME High-Strength Carbon Steel 
    DERAILLEUR 7 Speed SHIMANO
    FENDERS Included, Front And Rear
    SENSOR Speed Sensor 
    FUNCTIONS Pedal Assist On-Demand Throttle
    TIRES 26' x 1.95' Tires
    BATTERY LIFE 400 - 600 Cycles
    CHARGING TIME 5 - 8 Hours
    RECOMMENDED RIDER 5’3" - 6’0"
    WEIGHT w/ BATTERY 51 lbs
    WEIGHT CAPACITY 265 lbs
    *Ecotric Bicycles Set Speed Limit According To United States Federal Regulations, Maximum Speed In Power Mode Is Programmable And Can Be Adapted To The Local Regulations Of Any Country.
    *All Range Estimates Are Contingent Upon Rider And Towing Weight, Wind Speed And Terrain.

    Electric Fat Bike Ecotric Rocket Cruiser Bike with Front Suspension

    CLICK HERE to get the manual of this bike.

    FREE SHIPPING to all 48 Contiguous States Is Active For Orders $400 and Over

    SHIPPING TIME

    Most orders ship within 1 to 2 business days (Example: you place your order on Wednesday, and it ships Thursday or Friday. If you place your order on Friday, it will typically ship the following Monday or Tuesday). Most orders will arrive between 2 to 8 business days after they ship, depending on the warehouse from which the bike ships.

    Once the item ships, we will send the tracking information to the email you provided during checkout.

    Do you live in Alaska or Hawaii? No worries, though we cannot offer Free Shipping, we charge no more than what the carriers charge us.

    Please email us with the item(s) you would like to purchase and your full address, and we will confirm the cost and reply with the shipping quotation.

    BE SURE TO INSPECT FOR TRANSPORTATION DAMAGE BEFORE SIGNING

    We usually use USPS, UPS, DHL, or FedEx Ground Service to ship your order. Certain bulky items ship via Freight Trucks.

    We include insurance on your shipment against transportation damage. However, please inspect the packaging of your item(s) when it arrives. If you notice any damage, you must note it when signing for the delivery. It will not be covered if you do not note the transportation-related damage on the delivery receipt. There are no exceptions to this. 

    If your item(s) arrive damaged, mark 'damage' and the specifics of the damage on the freight slip. If you did notate the specific damage on the freight slip before you signed it, please send photos of the said damage to hello@electriczip.com, along with a copy of the signed delivery receipt.

     
    Order Confirmation:

    Once you place your order, you will receive a notification and confirmation email with your order details. We will then submit your order to our transit team to reach out to our supplier and warehouse manager to ensure your item is still in stock for immediate packaging and shipping. If, for some reason, your item happens to be out of stock or on backorder, we will reach out to you via email.

     

    Returns

    Please note: NO RETURNS ON ELECTRIC SCOOTERS

    Electric Zip is an authorized distributor for top brands in the Electric Vehicles industry. We are a liaison between you and the various manufacturers. If the manufacturer does not approve the return, we cannot override this. Similarly, decisions regarding warranty issues are also determined by the manufacturer. If you order with us, you agree to understand and abide by this. 

    Returns are subject to suppliers' return policy (7 - 30 days or, No Returns, depending on the policy of the respective manufacturer). All returns must obtain an authorization code by email to hello@electriczip.com (No code will be given through a phone call)

    NOTE: ALL RETURNS MUST COME WITH THE ORIGINAL BOX, UNDAMAGED. 

    Once the manufacturer receives the return, they will inspect it, and if all conditions are met, a refund will be processed.

    To be eligible for a return, please refer to the following return policy

    Return policy:

    • Returns can only be made within the return period of the manufacturers (we are a distributor of multiple brands and follow the policies of the respective manufacturer. If you purchase from us, you agree to follow the respective manufacturers' policy, which in some cases may override this list)
    • All products must be in a resalable condition.
    • The product must be free from damages or defects.
    • The product must not have been installed.
    • No refund will be given if the product is returned in a non-salable condition.
    • Return is only applicable when there is a manufacturer defect that is beyond repair
    • You must return the product in its original packaging.
    • You must have an RMA (Return Merchandise Authorization) number issued by us when setting up your return, and the return address will be provided at the time of issuing the RMA
    • If the unit was purchased under a free shipping promotion, we would deduct our original shipping cost from the refund amount. The customer will bear the 25% restocking fee of the original price if the return is unrelated to warranty-covered issues or the wrong item received, but rather for a personal and discretional decision from the buyer.
    • If a freight item is returned due to not accepting delivery appointments or refusing to promptly schedule an appointment with the shipping carrier, returned freight items are subject to a 25% restocking fee and return shipping charges.
    • You are responsible for the return shipping charges.
    • The restocking fee will vary if the product is returned to the incorrect location.
    • All sales are final on products marked "Non-Returnable."
    • Specially ordered items and custom products are non-returnable and cannot be canceled once production has started.
    • Parcel or freight items that are selectively returned by refusal at the time of delivery are subject to a 35% restocking fee + a $100 Return Shipping Fee. And All shipping charges are always non-refundable, including the Free Shipping.
    • ALL ACCESSORIES ARE NOT RETURNABLE

    Cancellations:                                       

    Cancellations can only be made within 2 hours, starting from the time of the order.

    Any order canceled after 2 hours is subject to a 20% administration fee, whether or not your order has shipped. If the order has left the warehouse, you (the buyer) will also be responsible for the return shipping fees + a 25% restocking fee. 

    Credit Card Cancellations

    All credit card orders processed and cancelled prior to shipping are subject to a 3% fee which is deducted by our credit card processing partners, regardless of the reason for cancelation. 

    Warranty

    The warranty related to your product will be the policy of the respective manufacturer. We make an effort to display the individual policies. However, these are subject to change, and it is the customer's responsibility to confirm the policy detail. We can sometimes facilitate the communication between you and the manufacturer. However, we are not responsible if the manufacturer is slow to respond or denies your claim. If you order with us, you agree to understand and abide by this. 

    Note: We do not handle warranty requests by phone. Please email the issue and photos to illustrate it to our email at hello@electriczip.com.

    American Electric Contact Page: Click Here

    Bakcou Return & Warranty Detail Page: Click Here

    Chargiot FAQ Page including Warranty Comment: Click Here

    Ecotric Return & Warranty Details: Check the individual Manual which we list on each Ecotric product page

    Elby Return & Warranty Detail in Owner's Manual: Click Here

    Emojo Return & Warranty Detail Page: Click Here

    eProdigy Return & Warranty Detail Page: Click Here

    EV Rider Return & Warranty Page: RETURN & WARRANTY

    EWheels Return, Shipping & Warranty Detail: Click Here

    GreenBike Return & Warranty Detail Page: Click Here

    Mototec USA Warranty Contact Page: Click Here

    Nakto Return & Warranty Detail Page: Click Here

    Razor Scooters Shipping & Return Policy: Click Here

    Revi Bikes FAQ Page including Warranty Comment: Click Here

    X-Treme Return & Warranty Detail Page: Click Here

      How am I able to place an order?

      After you’ve discovered an item you'd like to purchase, click on ADD TO CART button. Make sure you follow after the guidelines on the order page.

      In-stock goods are usually sent 2-5 business days after we get the ordering request.

      What service do you use to process orders?

      All orders requested on our site are handled and carried out through an approved Visa, MasterCard, American Express and PayPal procedure. At the point of offering the card information for a sale, if it has not expired and is valid, it will be pre-approved and charged when the processing is carried out.

      What types of payment do you acknowledge?

      We acknowledge and accept an extensive variety of payments including: Visa, MasterCard, American Express, Diners Club, Discover Card, JCB International card, and in addition PayPal.

      What are the costs of shipping?

      The cost of shipping is ZERO dollar (Free Shipping on order over $400 to everywhere in the US)

       

      When will you contact me to confirm my order requested?

      If the product and/or item you requested has alternatives that weren’t outlined when making an order prior to shipping your order, a customer service agent from ElectricZip.com will email you the specifics of your order and estimated time for delivery. Additionally, all normal orders will always receive a confirmation email once your order ships. Please be sure to check your inbox or spam folder when checking for email receipt.

      Today Only!

      FREE Shipping & No Sales Tax

      FREE Sport Action Camera ($99 Value)

      Additional 3% Off with code: OVERSTOCK

      Sale Ends Tonight at 11:59PM PST

      QUESTIONS & ANSWERS

      Have a Question?

      Be the first to ask a question about this.

      Ask a Question

      Customer Reviews

      Based on 30 reviews
      93%
      (28)
      7%
      (2)
      0%
      (0)
      0%
      (0)
      0%
      (0)
      Y
      Youchun Ni
      Review for Nakto Ranger Electric Mountain Bike 300W

      My neighborhood is on a hill and I had an ankle injury, now with an E-bike, I could go to more places without worrying about the pain, and I could choose to pedal with PAS when I want to get some exercises.
      Andrew is the best person I've done business with. She offered a competitive price, answered all my questions, and helped me to make changes to my order. I also felt very good when I learned I Electric Zip donated on my behalf. Recommend to purchase on this site.

      l
      leslie ramphal
      fulfilled all my expectations

      Thanks so much for your prompt and corteous service.the bike arrived way before expected and it fulfilled all my expectations. I must add it's not easy to find honest online vendors like you.I will definitely recommend you to anyone who likes to shop at your store.thanks again.

      R
      Reginald Saunders
      Great Service

      I received my camera on the exact day Andrew advises me it would arrive

      R
      Reginald Saunders
      Excellent Customer Service

      Mr Andrew Vo is an AMAZING employee. He would be the face of my business. His patient, diligence and attention do detail we exemplary. Mr. Vo responded to my many issues expeditiously as continuously brainstorming to come up with solutions to every problem I had. He really made me feel as if the money I spent were pennies on the dollar for the extraordinary service that came with my bike. He even helped me with my brothers bike order as a curtesy.

      Since I received my bike earlier today, I have assembled, and take. It for a test ride and I couldn’t be happier with your product. I emailed Mr. Vo after opening my package to find I had not received my camera. Mr. Vo assured me that I would be receiving the camera this coming Thursday.

      In the future, I will be, no only referring customers directly to Mr. Vo, but recruiting riders for him as I feel it is the least I could do in exchange. I ABSOLUTELY appreciate that you guys are feeding those in need. That is an act that directly points to the strength of our country.

      I informed Mr. Vo of my relations to George Floyd as a close friend and that I would need to bike to participate in a ride we were organizing for him and the way Mr. Vo praises my lost friend and showed sympathy, compassion, dignity and respect nearly brought me to chill bumps and tears. For that, again I am most greatful.

      Please by any means necessary, reward Mr. Vo in such a way that he receives the feeling of his customers as it would be an investment into your own and well deserved!

      Again, I applaud this company, the customer service and most of all Mr. Vo.... JOB WELL DONE!!!!!!

      J
      John Kelly
      My electric bike

      I can not thank Electric Zip enough. Professional I’m every way. Responsive and super customer friendly. The bike itself is great. A great bike at a great value. Thank you. Jk