Save 3% Entire Order and Receive a Free 4K Sport Camera With Bike Purchase - FREE Shipping + No Sales Tax - Sale Ends Tonight!

Elby S1 Electric Cruiser Bike E01C - 48V 500W - Blue - ELB E01C3G9B99 - electric bike
Elby S1 Electric Cruiser Bike E01C - 48V 500W - Black - E01C5G1B99A - electric bike
Elby S1 Electric Cruiser Bike E01C - 48V 500W - Black - E01C5G1B99A - electric bike
Elby S1 Electric Cruiser Bike E01C - 48V 500W - Black - E01C5G1B99A - electric bike
Elby S1 Electric Cruiser Bike E01C - 48V 500W - Black - E01C5G1B99A - electric bike
Elby S1 Electric Cruiser Bike E01C - 48V 500W - Black - E01C5G1B99A - electric bike
Elby S1 Electric Cruiser Bike E01C - 48V 500W - Black - E01C5G1B99A - electric bike
Elby S1 Electric Cruiser Bike E01C - 48V 500W - Black - E01C5G1B99A - electric bike
Elby S1 Electric Cruiser Bike E01C - 48V 500W - Black - E01C5G1B99A - electric bike
Elby S1 Electric Cruiser Bike E01C - 48V 500W - Black - E01C5G1B99A - electric bike
Elby S1 Electric Cruiser Bike E01C - 48V 500W - Black - E01C5G1B99A - electric bike
Elby S1 Electric Cruiser Bike E01C - 48V 500W - Black - E01C5G1B99A - electric bike
Elby S1 Electric Cruiser Bike E01C - 48V 500W - Black - E01C5G1B99A - electric bike
Elby S1 Electric Cruiser Bike E01C - 48V 500W - Black - E01C5G1B99A - electric bike
Elby S1 Electric Cruiser Bike E01C - 48V 500W - Black - E01C5G1B99A - electric bike
Elby S1 Electric Cruiser Bike E01C - 48V 500W - Black - E01C5G1B99A - electric bike
Elby S1 Electric Cruiser Bike E01C - 48V 500W - Black - E01C5G1B99A - electric bike


Elby S1 Electric Cruiser Bike E01C - 48V 500W - Blue - ELB E01C3G9B99


Regular price $3,599.00 $2,799.00 On Sale

Got a Question? Call or Text us:

(866) 987 1879

Autumn Clearance Sale:
Use Code: OVERSTOCK for 3% Off
Ends: 11:59PM EST

Security Seals

Estimated Arrival: Between Nov 02 and Nov 07.

Elby S1 Electric Cruiser Bike E01C - 48V 500W - Blue - ELB E01C3G9B99

***PROMOTION***: Limited TIME Offer!

EVERY ELBY BIKE will get FREE UPGRADE to 9-speed Model and include FREE SHIPPING, NO Sales Tax and Free Sport Camera

The term ‘perfect bike’ is thrown around a lot these days. Innovative style, comfort, power and versatility with nine distinct speeds to get you up and over the most challenging terrain.
The Elby’s rear wheel drive is silent, strong, and precisely tuned. With it pushing you along, every pedal stroke you make is met with up to 500 Watt of power, making you feel like a kid again. With Elby Bluetooth connectivity, your smart phone becomes an extension of your experience.
Control the Elby literally at your fingertips. Power the throttle and control for electric assist or regeneration levels. On-board display is also integrated with the handlebar for safe and secure cruising. The Elby is for everybody.
Literally. Elby bikes are adjustable at multiple points, meaning the same bike fits basketball superstars and horse jockeys alike. If you’re not comfortable, you won’t enjoy your ride. Look for Elby’s wide, reflective saddle, ergonomic grips, swept-back handlebars, and step-through frame design.
Your Elby rolls fast, which means it needs the brakes to match. We take no chances with topline Tektro hydraulic disc brakes, stopping you on a dime. Brighter than a thousand suns...or at least close. All Elby bikes come with standard front and rear Supernova LED lighting. Light up the night or be seen all day long, it’s no draw on the battery.
  • Type: Pedal Assist Electric
  • Style: Road
  • Ages: Men Or Women
  • Maximum Speed: 9-Speed
  • Power Source: 48 Volt 11.6 Ampere Hour Battery With Panasonic Cells/ 500 Watt Rear Hub Motor
  • Brake Type: Front And Rear Tektro Hydraulic Disc Brakes
  • Color: Silver
  • Material: Aluminum
  • Package Type: Consumer Package
  • Tires Size: 26 Inch Diameter X 2.2 Inch Width
  • Foldable: No
  • With Seat: Yes
  • With Hydraulic Suspension: No
  • With Battery Charger: Yes

 

Features

  • Travel Up To 80 Miles On A Single Charge: Enhance Guest Experience With E-Bike Technology: Environmentally Friendly Mode Of Transportation
  • Rapid Re-Charge Within 4 Hour: Turn-Key Operation Requiring Minimal Training: No Insurance Or Special Licensing Costs Required
  • Swappable And Lockable Battery Design: Rear Wheel Drive Silent, Strong, And Precisely Tuned: Easy To Expand Fleet Size To Meet Guest Demand
  • High Quality, Certified Cell Technology: Effective Saddle, Ergonomic Grips, Swept-Back Handlebars, And Step-Through Frame Design
  • Hydraulic Breaks For Safe And Precise Stopping: Integrated Battery Providing Enhance Stability With Low Center Of Gravity
  • Premium Tires: Comfortable, Stable, Puncture Resistant: Offer The Latest In Mobility Technology To Guests
  • Bright Rear LED Light Enhancing Visibility: One Size Fits Most Frame Design With Easy To Adjust Seat Height; Minimal Investment Cost With Low Overhead Expenses
  • Low Step Through Frame For Easy On And Off Regardless Of Age, Fitness Level, Or Height:
  • Allows Units To Be Conveniently Placed Throughout Resort: Allows Guest To Leave And Turn Off Units Throughout Resort
  • Limited Lifetime Frame Warranty And 2 Year Components Warranty

 

MAX CAPACITY

330 lbs (including the bike)

When’s the last time you truly felt electric? Riding an Elby makes the most daunting hill feel like downhill bliss, and your everyday commute feel like a joyride. There’s also something to be said for arriving sweat-free.

RANGE Up to 80 miles on a single charge depending on terrain and assist level/throttle usage

When’s the last time you truly felt electric? Riding an Elby makes the most daunting hill feel like downhill bliss, and your everyday commute feel like a joyride. There’s also something to be said for arriving sweat-free.

BATTERY

Premium 48v, 555 Whr Li-Ion cell battery pack

Industry leading range of 80 miles
Lockable/easily removable with built in handle
Charges from empty in 4 hours
Comes with charger and plugs into standard 110V outlet
Integrated within bike frame (award winning design)
Automotive grade engineering placed at low center of gravity providing additional ride safety and stability
MOTOR

500W rear hub motor with internal rider input sensor for optimal rider experience

Industry leading power, true regeneration and North American engineered. The most natural feeling power in the industry!
FRAME Step through design with oversized aluminum tubing Automotive grade engineering offering low center of gravity for a more controlled and comfortable ride.
Eliminating difficulty with traditional high-cross bar frame for quick and easy on-off riding
BLUETOOTH

Compatible with Android and Apple smart phones 

Seamless integration with your smart phone

TIRES 26" x 2.2" Continental Tires with reflective side walls for safety Premium high quality tires for worry free comfort and performance
DISPLAY 2.5" colour display Large modern digital display, well laid out/highly visible speed, battery state of charge, assist levels, regenerative mode and much more. Easy to pop on/off and exchange with smart phone
FRONT LIGHT Elby/Supernova Exclusive designed front light with accent lighting and built in USB charge port
REAR LIGHT Supernova rear light Bright LED rear light for additional visibility and safety
CHARGER 3.45 amp charger Small and light weight
CONTROLS / THROTTLE

4 levels of pedal assist and 4 levels of regeneration, throttle

Natural and powerful feeling for all types of riders and terrain. True regeneration helps extend industry leading range even further
GEARING 9-Speed or Single Speed Options Your choice between single speed and nine speed (SRAM X5 components)
BRAKES

Front and rear hydraulic disc brakes with 180mm brake rotors with power cut-off switch for safety

High quality premium brakes for precise and quick braking, safety and performance

COLOURS

Black, Blue, Orange, White and Silver

Bold black, Premium Silver, Standout Orange, Classy White and Ocean Blue

SEAT HEIGHT RANGE Adjustable from 34" to 41" Easily adjustable 'one size fits most' engineering
PRODUCT WEIGHT 55 pounds Including weight of battery
PACKAGE DIMENSIONS 74" x 54" x 15" 'Hi, I'm Elby' box, shipped to your front door with white glove service available

 

Free Offers Included With Purchase:

  • FREE Shipping (up to $497 Value)
  • FREE Pre Delivery Inspection ($29 value)
  • FREE Shipping Insurance ($100 value)
  • FREE Pre-Delivery Notice ($19 value)
  • FREE After-Sale Support ($99 value)
  • FREE Sport Camera ($99 value)

Total FREE Value over $900 - Hurry Up! Sales End Today!

Order a Fat Tire Electric Bike Elby Cruiser Bike today from ElectricZip.com. Free shipping + No Sales Tax and many more freebies. Order today!

FREE SHIPPING to all 48 Contiguous States Is On For Orders Over $99

Plus Absolutely Zero Tax Will Be Charged When You Checkout Today!!! (Limited Time Only)

 

Free Offers Included With Electric Bike Purchases :

  • FREE Shipping (up to $497 Value)
  • FREE Pre Delivery Inspection ($29 value)
  • FREE Shipping Insurance ($100 value)
  • FREE Pre-Delivery Notice ($19 value)
  • FREE After-Sale Support ($99 value)
  • FREE Sport Action Camera ($99 value)
  • ZERO SALES TAX 

Total FREE Value over $900 - Hurry Up! Sales End Today!

SHIPPING TIME:

Your order will be shipped within 1 to 2 business days ( Ex: your order is placed on Wednesday, it will be shipped on Thursday or Friday. If your order is placed on Friday, it will be shipped on the next business days, Monday or latest will be Tuesday). Most order will be arriving between 2 to 8 business days after it is shipped, depending on the warehouse we shipped the bike from.

Once the item been shipped, you will receive the tracking number immediately to the email provided to us during checkout. You also have an option to get it updated by text, make sure you check that box after you placed an order

Are you living in Alaska or Hawaii? No worries, even we can't get you the Free Shipping but we promised we will not charge you any penny more than the shipping carriers quote us. This is not how we want to treat our family. Please gives us a call and we will be very happy to get you a quote to your address.

 

Who Shipped My Product & Is The Shipment Insured?

Most of the time, UPS & DHL Ground Service will be used to ship your order. Except for larger items, which will be shipped by Freight Shipping. (Don't worry, we take care shipping for you as well doesn't matter the size and weights)

Your shipment is fully insured against liability of damage. Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery.  If your item(s) do arrive damaged, please send photos to support@electriczip.com and we will process an insurance claim on your behalf.

Order Confirmation:

Once your order is placed with us you will receive a notification and confirmation email with all your order details. If you receive your confirmation email that means our system has properly processed your purchase and has pre-authorized your credit card. We will then submit your order to our transit team to reach out to our supplier and/or warehouse manager to ensure that your item is still in stock for immediate packaging and shipping. If for some reason your item happens to be out of stock or on backorder, we will void the pre-authorization and reach out to you via e-mail.  If the item(s) for your order becomes available for shipping within 9 days, we will process the charges and submit the order for shipment.

Returns:

*Please notice, NO RETURN Allowable on ELECTRIC SCOOTER

Returns are subject to suppliers' return policy (15 - 30 days or no returning depending on the manufacturers). All return must obtain an authorization code by email to support@electriczip.com (No code will be given through a phone call )

NOTE: ALL RETURN HAS TO CAME WITH THE ORIGINAL BOX. DESPITE OF ANY DAMAGE TO THE BOX. THE CUSTOMER WILL BE RESPONSIBLE FOR ANY EXTRA FEE OR WRAPPING FEE IF THE ORIGINAL BOX IS LOST OR THROWN AWAY

Once the return is accepted by the manufacturer, it will be inspected and a refund will be issued within 5-8 business days if all the condition is met

To be eligible for a return, please refer to the following return policy

Return policy:

  • Returns can only be made within the return period of the manufacturers
  • All products must be in resalable condition.
  • The product must be free from damages or defects.
  • The product must not have been installed.
  • If the product is returned in a non-salable condition, no refund will be given.
  • Return are only applicable when there is a manufacture defect that beyond repairable
  • You must return the product in its original packaging.
  • You must have an RMA (Return Merchandise Authorization) number issued by us when setting up your return and the return address will be provided at the time of issuing RMA
  • If the unit was purchased under a free-shipping promotion there will not be refund for shipping fees and also, the customer will bear the 25% restocking fee of original price if the return is unrelated to quality, damages or wrong item but merely for a personal and discretional last-minute decision from the buyer.
  • If a freight item is returned due to not accepting delivery appointments or refusing to schedule an appointment with the shipping carrier in a timely manner; returned freight items are subject to a 25% restocking fee and return shipping charges.
  • You are responsible for the return shipping charges.
  • If the product is returned to the incorrect location the restocking fee will vary.
  • All sales are final on products marked “Non-Returnable”.
  • Specially ordered items and custom products are non-returnable and cannot be canceled once production has started.
  • Parcel or freight items that are selectively returned by refusal at time of delivery are subject to a 35% restocking fee + $100 Return Shipping Fee. And All shipping charges are always non-refundable, including the Free Shipping.
  • ALL ACCESSORIES ARE NOT RETURNABLE

Cancellations:                                       

To make sure your order is shipped quickly and arrived quickly, Cancellations can be made within 12 hours starting from the time of the order ( Since we are using a top-notch shipping service to ship your bike quickly and safely, we are only able to do the cancellation for your order within 12 hours, counting from the time the order is placed )

Any order that gets canceled after 12 hours is subject to a 20% administration fee, whether or not your order has shipped. If the order has left the warehouse, you (the buyer) will also be responsible for the return shipping fees + 25% restocking fee as well. 

Warranty & Reviews Policy

Thank you for your review, we would love to get your the $50 toward any bike purchase with the review you give us. Please notice, it will only applicable toward Bike and not accessories.

By providing us with picture along with the review, you are agree for us to use to the picture to advertise on social media platform in purpose of getting our brand, website, fan page to reach more audience

Anything happens to your product, please let us know immediately at support@electriczip.com 

.We will provide you with the correct contact information of the supplier. Or we can also assist you in filling any warranty form for your electric bike or parts. Our suppliers will handle all warranty support.

Note: We do not handle warranty request by phone. Only by email to support@electriczip.com 

    How am I able to place an order?

    After you’ve discovered an item you'd like to purchase, click on ADD TO CART button. Make sure you follow after the guidelines on the order page.

    In-stock goods are usually sent 2-5 business days after we get the ordering request.

    What service do you use to process orders?

    All orders requested on our site are handled and carried out through an approved Visa, MasterCard, American Express and PayPal procedure. At the point of offering the card information for a sale, if it has not expired and is valid, it will be pre-approved and charged when the processing is carried out.

    What types of payment do you acknowledge?

    We acknowledge and accept an extensive variety of payments including: Visa, MasterCard, American Express, Diners Club, Discover Card, JCB International card, and in addition PayPal.

    What are the costs of shipping?

    The cost of shipping is ZERO dollar (Free Shipping on order over $400 to everywhere in the US)

    Do you charge sales tax?

    Short answer: NO - We do not charge our customer any sales tax regardless of which state you are coming from

    When will you contact me to confirm my order requested?

    If the product and/or item you requested has alternatives that weren’t outlined when making an order prior to shipping your order, a customer service agent from ElectricZip.com will email you the specifics of your order and estimated time for delivery. Additionally, all normal orders will always receive a confirmation email once your order ships. Please be sure to check your inbox or spam folder when checking for email receipt.

    Elby S1 Electric Cruiser Bike E01C - 48V 500W - Blue - ELB E01C3G9B99

    ***PROMOTION***: Limited TIME Offer!

    EVERY ELBY BIKE will get FREE UPGRADE to 9-speed Model and include FREE SHIPPING, NO Sales Tax and Free Sport Camera

    The term ‘perfect bike’ is thrown around a lot these days. Innovative style, comfort, power and versatility with nine distinct speeds to get you up and over the most challenging terrain.
    The Elby’s rear wheel drive is silent, strong, and precisely tuned. With it pushing you along, every pedal stroke you make is met with up to 500 Watt of power, making you feel like a kid again. With Elby Bluetooth connectivity, your smart phone becomes an extension of your experience.
    Control the Elby literally at your fingertips. Power the throttle and control for electric assist or regeneration levels. On-board display is also integrated with the handlebar for safe and secure cruising. The Elby is for everybody.
    Literally. Elby bikes are adjustable at multiple points, meaning the same bike fits basketball superstars and horse jockeys alike. If you’re not comfortable, you won’t enjoy your ride. Look for Elby’s wide, reflective saddle, ergonomic grips, swept-back handlebars, and step-through frame design.
    Your Elby rolls fast, which means it needs the brakes to match. We take no chances with topline Tektro hydraulic disc brakes, stopping you on a dime. Brighter than a thousand suns...or at least close. All Elby bikes come with standard front and rear Supernova LED lighting. Light up the night or be seen all day long, it’s no draw on the battery.
    • Type: Pedal Assist Electric
    • Style: Road
    • Ages: Men Or Women
    • Maximum Speed: 9-Speed
    • Power Source: 48 Volt 11.6 Ampere Hour Battery With Panasonic Cells/ 500 Watt Rear Hub Motor
    • Brake Type: Front And Rear Tektro Hydraulic Disc Brakes
    • Color: Silver
    • Material: Aluminum
    • Package Type: Consumer Package
    • Tires Size: 26 Inch Diameter X 2.2 Inch Width
    • Foldable: No
    • With Seat: Yes
    • With Hydraulic Suspension: No
    • With Battery Charger: Yes

     

    Features

    • Travel Up To 80 Miles On A Single Charge: Enhance Guest Experience With E-Bike Technology: Environmentally Friendly Mode Of Transportation
    • Rapid Re-Charge Within 4 Hour: Turn-Key Operation Requiring Minimal Training: No Insurance Or Special Licensing Costs Required
    • Swappable And Lockable Battery Design: Rear Wheel Drive Silent, Strong, And Precisely Tuned: Easy To Expand Fleet Size To Meet Guest Demand
    • High Quality, Certified Cell Technology: Effective Saddle, Ergonomic Grips, Swept-Back Handlebars, And Step-Through Frame Design
    • Hydraulic Breaks For Safe And Precise Stopping: Integrated Battery Providing Enhance Stability With Low Center Of Gravity
    • Premium Tires: Comfortable, Stable, Puncture Resistant: Offer The Latest In Mobility Technology To Guests
    • Bright Rear LED Light Enhancing Visibility: One Size Fits Most Frame Design With Easy To Adjust Seat Height; Minimal Investment Cost With Low Overhead Expenses
    • Low Step Through Frame For Easy On And Off Regardless Of Age, Fitness Level, Or Height:
    • Allows Units To Be Conveniently Placed Throughout Resort: Allows Guest To Leave And Turn Off Units Throughout Resort
    • Limited Lifetime Frame Warranty And 2 Year Components Warranty

     

    MAX CAPACITY

    330 lbs (including the bike)

    When’s the last time you truly felt electric? Riding an Elby makes the most daunting hill feel like downhill bliss, and your everyday commute feel like a joyride. There’s also something to be said for arriving sweat-free.

    RANGE Up to 80 miles on a single charge depending on terrain and assist level/throttle usage

    When’s the last time you truly felt electric? Riding an Elby makes the most daunting hill feel like downhill bliss, and your everyday commute feel like a joyride. There’s also something to be said for arriving sweat-free.

    BATTERY

    Premium 48v, 555 Whr Li-Ion cell battery pack

    Industry leading range of 80 miles
    Lockable/easily removable with built in handle
    Charges from empty in 4 hours
    Comes with charger and plugs into standard 110V outlet
    Integrated within bike frame (award winning design)
    Automotive grade engineering placed at low center of gravity providing additional ride safety and stability
    MOTOR

    500W rear hub motor with internal rider input sensor for optimal rider experience

    Industry leading power, true regeneration and North American engineered. The most natural feeling power in the industry!
    FRAME Step through design with oversized aluminum tubing Automotive grade engineering offering low center of gravity for a more controlled and comfortable ride.
    Eliminating difficulty with traditional high-cross bar frame for quick and easy on-off riding
    BLUETOOTH

    Compatible with Android and Apple smart phones 

    Seamless integration with your smart phone

    TIRES 26" x 2.2" Continental Tires with reflective side walls for safety Premium high quality tires for worry free comfort and performance
    DISPLAY 2.5" colour display Large modern digital display, well laid out/highly visible speed, battery state of charge, assist levels, regenerative mode and much more. Easy to pop on/off and exchange with smart phone
    FRONT LIGHT Elby/Supernova Exclusive designed front light with accent lighting and built in USB charge port
    REAR LIGHT Supernova rear light Bright LED rear light for additional visibility and safety
    CHARGER 3.45 amp charger Small and light weight
    CONTROLS / THROTTLE

    4 levels of pedal assist and 4 levels of regeneration, throttle

    Natural and powerful feeling for all types of riders and terrain. True regeneration helps extend industry leading range even further
    GEARING 9-Speed or Single Speed Options Your choice between single speed and nine speed (SRAM X5 components)
    BRAKES

    Front and rear hydraulic disc brakes with 180mm brake rotors with power cut-off switch for safety

    High quality premium brakes for precise and quick braking, safety and performance

    COLOURS

    Black, Blue, Orange, White and Silver

    Bold black, Premium Silver, Standout Orange, Classy White and Ocean Blue

    SEAT HEIGHT RANGE Adjustable from 34" to 41" Easily adjustable 'one size fits most' engineering
    PRODUCT WEIGHT 55 pounds Including weight of battery
    PACKAGE DIMENSIONS 74" x 54" x 15" 'Hi, I'm Elby' box, shipped to your front door with white glove service available

     

    Free Offers Included With Purchase:

    • FREE Shipping (up to $497 Value)
    • FREE Pre Delivery Inspection ($29 value)
    • FREE Shipping Insurance ($100 value)
    • FREE Pre-Delivery Notice ($19 value)
    • FREE After-Sale Support ($99 value)
    • FREE Sport Camera ($99 value)

    Total FREE Value over $900 - Hurry Up! Sales End Today!

    Order a Fat Tire Electric Bike Elby Cruiser Bike today from ElectricZip.com. Free shipping + No Sales Tax and many more freebies. Order today!

    FREE SHIPPING to all 48 Contiguous States Is On For Orders Over $99

    Plus Absolutely Zero Tax Will Be Charged When You Checkout Today!!! (Limited Time Only)

     

    Free Offers Included With Electric Bike Purchases :

    • FREE Shipping (up to $497 Value)
    • FREE Pre Delivery Inspection ($29 value)
    • FREE Shipping Insurance ($100 value)
    • FREE Pre-Delivery Notice ($19 value)
    • FREE After-Sale Support ($99 value)
    • FREE Sport Action Camera ($99 value)
    • ZERO SALES TAX 

    Total FREE Value over $900 - Hurry Up! Sales End Today!

    SHIPPING TIME:

    Your order will be shipped within 1 to 2 business days ( Ex: your order is placed on Wednesday, it will be shipped on Thursday or Friday. If your order is placed on Friday, it will be shipped on the next business days, Monday or latest will be Tuesday). Most order will be arriving between 2 to 8 business days after it is shipped, depending on the warehouse we shipped the bike from.

    Once the item been shipped, you will receive the tracking number immediately to the email provided to us during checkout. You also have an option to get it updated by text, make sure you check that box after you placed an order

    Are you living in Alaska or Hawaii? No worries, even we can't get you the Free Shipping but we promised we will not charge you any penny more than the shipping carriers quote us. This is not how we want to treat our family. Please gives us a call and we will be very happy to get you a quote to your address.

     

    Who Shipped My Product & Is The Shipment Insured?

    Most of the time, UPS & DHL Ground Service will be used to ship your order. Except for larger items, which will be shipped by Freight Shipping. (Don't worry, we take care shipping for you as well doesn't matter the size and weights)

    Your shipment is fully insured against liability of damage. Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery.  If your item(s) do arrive damaged, please send photos to support@electriczip.com and we will process an insurance claim on your behalf.

    Order Confirmation:

    Once your order is placed with us you will receive a notification and confirmation email with all your order details. If you receive your confirmation email that means our system has properly processed your purchase and has pre-authorized your credit card. We will then submit your order to our transit team to reach out to our supplier and/or warehouse manager to ensure that your item is still in stock for immediate packaging and shipping. If for some reason your item happens to be out of stock or on backorder, we will void the pre-authorization and reach out to you via e-mail.  If the item(s) for your order becomes available for shipping within 9 days, we will process the charges and submit the order for shipment.

    Returns:

    *Please notice, NO RETURN Allowable on ELECTRIC SCOOTER

    Returns are subject to suppliers' return policy (15 - 30 days or no returning depending on the manufacturers). All return must obtain an authorization code by email to support@electriczip.com (No code will be given through a phone call )

    NOTE: ALL RETURN HAS TO CAME WITH THE ORIGINAL BOX. DESPITE OF ANY DAMAGE TO THE BOX. THE CUSTOMER WILL BE RESPONSIBLE FOR ANY EXTRA FEE OR WRAPPING FEE IF THE ORIGINAL BOX IS LOST OR THROWN AWAY

    Once the return is accepted by the manufacturer, it will be inspected and a refund will be issued within 5-8 business days if all the condition is met

    To be eligible for a return, please refer to the following return policy

    Return policy:

    • Returns can only be made within the return period of the manufacturers
    • All products must be in resalable condition.
    • The product must be free from damages or defects.
    • The product must not have been installed.
    • If the product is returned in a non-salable condition, no refund will be given.
    • Return are only applicable when there is a manufacture defect that beyond repairable
    • You must return the product in its original packaging.
    • You must have an RMA (Return Merchandise Authorization) number issued by us when setting up your return and the return address will be provided at the time of issuing RMA
    • If the unit was purchased under a free-shipping promotion there will not be refund for shipping fees and also, the customer will bear the 25% restocking fee of original price if the return is unrelated to quality, damages or wrong item but merely for a personal and discretional last-minute decision from the buyer.
    • If a freight item is returned due to not accepting delivery appointments or refusing to schedule an appointment with the shipping carrier in a timely manner; returned freight items are subject to a 25% restocking fee and return shipping charges.
    • You are responsible for the return shipping charges.
    • If the product is returned to the incorrect location the restocking fee will vary.
    • All sales are final on products marked “Non-Returnable”.
    • Specially ordered items and custom products are non-returnable and cannot be canceled once production has started.
    • Parcel or freight items that are selectively returned by refusal at time of delivery are subject to a 35% restocking fee + $100 Return Shipping Fee. And All shipping charges are always non-refundable, including the Free Shipping.
    • ALL ACCESSORIES ARE NOT RETURNABLE

    Cancellations:                                       

    To make sure your order is shipped quickly and arrived quickly, Cancellations can be made within 12 hours starting from the time of the order ( Since we are using a top-notch shipping service to ship your bike quickly and safely, we are only able to do the cancellation for your order within 12 hours, counting from the time the order is placed )

    Any order that gets canceled after 12 hours is subject to a 20% administration fee, whether or not your order has shipped. If the order has left the warehouse, you (the buyer) will also be responsible for the return shipping fees + 25% restocking fee as well. 

    Warranty & Reviews Policy

    Thank you for your review, we would love to get your the $50 toward any bike purchase with the review you give us. Please notice, it will only applicable toward Bike and not accessories.

    By providing us with picture along with the review, you are agree for us to use to the picture to advertise on social media platform in purpose of getting our brand, website, fan page to reach more audience

    Anything happens to your product, please let us know immediately at support@electriczip.com 

    .We will provide you with the correct contact information of the supplier. Or we can also assist you in filling any warranty form for your electric bike or parts. Our suppliers will handle all warranty support.

    Note: We do not handle warranty request by phone. Only by email to support@electriczip.com 

      How am I able to place an order?

      After you’ve discovered an item you'd like to purchase, click on ADD TO CART button. Make sure you follow after the guidelines on the order page.

      In-stock goods are usually sent 2-5 business days after we get the ordering request.

      What service do you use to process orders?

      All orders requested on our site are handled and carried out through an approved Visa, MasterCard, American Express and PayPal procedure. At the point of offering the card information for a sale, if it has not expired and is valid, it will be pre-approved and charged when the processing is carried out.

      What types of payment do you acknowledge?

      We acknowledge and accept an extensive variety of payments including: Visa, MasterCard, American Express, Diners Club, Discover Card, JCB International card, and in addition PayPal.

      What are the costs of shipping?

      The cost of shipping is ZERO dollar (Free Shipping on order over $400 to everywhere in the US)

      Do you charge sales tax?

      Short answer: NO - We do not charge our customer any sales tax regardless of which state you are coming from

      When will you contact me to confirm my order requested?

      If the product and/or item you requested has alternatives that weren’t outlined when making an order prior to shipping your order, a customer service agent from ElectricZip.com will email you the specifics of your order and estimated time for delivery. Additionally, all normal orders will always receive a confirmation email once your order ships. Please be sure to check your inbox or spam folder when checking for email receipt.

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