Save 3% Entire Order and Receive a Free 4K Sport Camera With Bike Purchase - FREE Shipping + No Sales Tax - Sale Ends Tonight!

Electric Cruiser Bike X-Treme Catalina 500W 48V - Step Thru Beach Cruiser Bike - Baby Blue - Electric Bike $1709.00
Electric Cruiser Bike X-Treme Catalina 500W 48V - Step Thru Beach Cruiser Bike - Electric Bike $1709.00
Electric Cruiser Bike X-Treme Catalina 500W 48V - Step Thru Beach Cruiser Bike - Electric Bike $1709.00
Electric Cruiser Bike X-Treme Catalina 500W 48V - Step Thru Beach Cruiser Bike - Electric Bike $1709.00
Electric Cruiser Bike X-Treme Catalina 500W 48V - Step Thru Beach Cruiser Bike - Electric Bike $1709.00
Electric Cruiser Bike X-Treme Catalina 500W 48V - Step Thru Beach Cruiser Bike - Electric Bike $1709.00
Electric Cruiser Bike X-Treme Catalina 500W 48V - Step Thru Beach Cruiser Bike - Electric Bike $1709.00
Electric Cruiser Bike X-Treme Catalina 500W 48V - Step Thru Beach Cruiser Bike - Electric Bike $1709.00
Electric Cruiser Bike X-Treme Catalina 500W 48V - Step Thru Beach Cruiser Bike - Electric Bike $1709.00
Electric Cruiser Bike X-Treme Catalina 500W 48V - Step Thru Beach Cruiser Bike - Electric Bike $1709.00
Electric Cruiser Bike X-Treme Catalina 500W 48V - Step Thru Beach Cruiser Bike - Electric Bike $1709.00
Electric Cruiser Bike X-Treme Catalina 500W 48V - Step Thru Beach Cruiser Bike - Electric Bike $1709.00
Electric Cruiser Bike X-Treme Catalina 500W 48V - Step Thru Beach Cruiser Bike - Pink - Electric Bike $1709.00
Electric Cruiser Bike X-Treme Catalina 500W 48V - Step Thru Beach Cruiser Bike - Electric Bike $1709.00
Electric Cruiser Bike X-Treme Catalina 500W 48V - Step Thru Beach Cruiser Bike - Electric Bike $1709.00
Electric Cruiser Bike X-Treme Catalina 500W 48V - Step Thru Beach Cruiser Bike - Electric Bike $1709.00
Electric Cruiser Bike X-Treme Catalina 500W 48V - Step Thru Beach Cruiser Bike - Electric Bike $1709.00
Electric Cruiser Bike X-Treme Catalina 500W 48V - Step Thru Beach Cruiser Bike - Electric Bike $1709.00
Electric Cruiser Bike X-Treme Catalina 500W 48V - Step Thru Beach Cruiser Bike - Electric Bike $1709.00
Electric Cruiser Bike X-Treme Catalina 500W 48V - Step Thru Beach Cruiser Bike - Electric Bike $1709.00
Electric Cruiser Bike X-Treme Catalina 500W 48V - Step Thru Beach Cruiser Bike - Electric Bike $1709.00
Electric Cruiser Bike X-Treme Catalina 500W 48V - Step Thru Beach Cruiser Bike - Electric Bike $1709.00
Electric Cruiser Bike X-Treme Catalina 500W 48V - Step Thru Beach Cruiser Bike - Electric Bike $1709.00
Electric Cruiser Bike X-Treme Catalina 500W 48V - Step Thru Beach Cruiser Bike - Electric Bike $1709.00
Electric Cruiser Bike X-Treme Catalina 500W 48V - Step Thru Beach Cruiser Bike - Electric Bike $1709.00
Electric Cruiser Bike X-Treme Catalina 500W 48V - Step Thru Beach Cruiser Bike - Electric Bike $1709.00
Electric Cruiser Bike X-Treme Catalina 500W 48V - Step Thru Beach Cruiser Bike - Electric Bike $1709.00
Electric Cruiser Bike X-Treme Catalina 500W 48V - Step Thru Beach Cruiser Bike - Metallic White (Pre Order - Eta February 2019) - Electric
Electric Cruiser Bike X-Treme Catalina 500W 48V - Step Thru Beach Cruiser Bike - Electric Bike $1709.00
Electric Cruiser Bike X-Treme Catalina 500W 48V - Step Thru Beach Cruiser Bike - Electric Bike $1709.00
Electric Cruiser Bike X-Treme Catalina 500W 48V - Step Thru Beach Cruiser Bike - Electric Bike $1709.00
Electric Cruiser Bike X-Treme Catalina 500W 48V - Step Thru Beach Cruiser Bike - Electric Bike $1709.00
Electric Cruiser Bike X-Treme Catalina 500W 48V - Step Thru Beach Cruiser Bike - Electric Bike $1709.00
Electric Cruiser Bike X-Treme Catalina 500W 48V - Step Thru Beach Cruiser Bike - Electric Bike $1709.00
Electric Cruiser Bike X-Treme Catalina 500W 48V - Step Thru Beach Cruiser Bike - Electric Bike $1709.00
Electric Cruiser Bike X-Treme Catalina 500W 48V - Step Thru Beach Cruiser Bike - Electric Bike $1709.00
Electric Cruiser Bike X-Treme Catalina 500W 48V - Step Thru Beach Cruiser Bike - Electric Bike $1709.00
Electric Cruiser Bike X-Treme Catalina 500W 48V - Step Thru Beach Cruiser Bike - Electric Bike $1709.00
Electric Cruiser Bike X-Treme Catalina 500W 48V - Step Thru Beach Cruiser Bike - Electric Bike $1709.00
Electric Cruiser Bike X-Treme Catalina 500W 48V - Step Thru Beach Cruiser Bike - Electric Bike $1709.00
Electric Cruiser Bike X-Treme Catalina 500W 48V - Step Thru Beach Cruiser Bike - Electric Bike $1709.00
Electric Cruiser Bike X-Treme Catalina 500W 48V - Step Thru Beach Cruiser Bike - Electric Bike $1709.00
Electric Cruiser Bike X-Treme Catalina 500W 48V - Step Thru Beach Cruiser Bike - Electric Bike $1709.00
Electric Cruiser Bike X-Treme Catalina 500W 48V - Step Thru Beach Cruiser Bike - Electric Bike $1709.00
Electric Cruiser Bike X-Treme Catalina 500W 48V - Step Thru Beach Cruiser Bike - Electric Bike $1709.00
Electric Cruiser Bike X-Treme Catalina 500W 48V - Step Thru Beach Cruiser Bike - Electric Bike $1709.00
Electric Cruiser Bike X-Treme Catalina 500W 48V - Step Thru Beach Cruiser Bike - Electric Bike $1709.00
Electric Cruiser Bike X-Treme Catalina 500W 48V - Step Thru Beach Cruiser Bike - Electric Bike $1709.00
Electric Cruiser Bike X-Treme Catalina 500W 48V - Step Thru Beach Cruiser Bike - Electric Bike $1709.00


Electric Cruiser Bike X-Treme CATALINA 48V 500W - Step Thru Beach Cruiser Bike


Regular price $1,599.00 $1,548.95 On Sale

Got a Question? Call or Text us:

(866) 987 1879

Autumn Clearance Sale:
Use Code: OVERSTOCK for 3% Off
Ends: 11:59PM EST

Security Seals

Estimated Arrival: Between Nov 02 and Nov 07.

Electric Cruiser Bike X-Treme CATALINA 500W 48V - Step Thru Beach Cruiser Bike  

  • This is a Lithium Battery powered Electric Bicycle cranking out 500 Watts from the Bafang High Torque Zero Resistance Clutch Motor with Digital Torque Sensor.  
  • This bike features a lightweight, compact lithium LiPo4 48 volt 10.4 Ah integrated battery pack providing a considerable amount of power greater than our 24 volt or 36-volt models.  
  • This bike comes with everything Aluminum - every bolt, every nut, every nipple, every spoke.  That means no rust!  
  • The 100% hand welded lightweight aluminum frame bicycle has Atlus Shimano 9-Speed Gears & Shifting System, Suntour 700C Front Suspension, aluminum rims with quick release axle on the front and a waterproof quick disconnect on the rear 

SKU: X-Treme Catalina - CATALINA48 - Electric Cruiser Bike

Why you should choose this bike?

  • The Catalina comes equipped with the King Meter 5 Speed Smart Power Assist System (SPAS) with a USB Phone Charging Port.
  •  The electronics of the X-Treme Electric Bicycle are controller via rider input on the LCD screen attached to the handlebars. 
  • Smart PAS with 5 speeds will enable the bike to operate nearly twice as efficient as a non-smart assist e-bike, because you select the power consumption (speed controls 1-5 setting) on the LCD during your ride. 
  • This feature will allow your Catalina 48 Volt to possibly reach or exceed 70+ miles per charge when using low SPAS while always pedal assisting on flat ground under perfect conditions with a lightweight rider. 
  • The LCD also indicates Speed, Distance and Battery Life.

Better, Stronger, Faster:

  • The Catalina 48 Volt Lithium Powered Electric Beach Cruiser Bicycle is faster than any model we sell.
  •  It has been tested climbing a 5-7% mountain grade continuously for 45 minutes while having to slow down for hairpin turns.
  • Front & rear Tetko disk brakes are standard on the Catalina 48 Volt Electric Beach Cruiser along with true VELO Brand Hand Grips & oversized comfy beach cruiser seat with dual springs to soften your ride! 

Specification:

Power Electric
Watts 500 Watts
Amps 10.4 AH Integrated Lithium Battery 
Volts 48 Volts
Battery 48 Volt LiPo4 Lithium (lightweight)
Drive System Chain Driven by Rear Hub Motor or Pedal Power
Distance Up To 70 Miles Range Using Low PAS & Flat Terrain While Pedal Assisting
Charger 48 Volt UL Certified Charger (Charging Time +/- 3 Hours)
Tire Size Kenda Beach Cruiser Tire & Tube - 26 x 2.10 Inch on Aluminum Wheels
Motor Bafang 500 Watt Zero Resistance Rear Hub Motor With Clutch
Controller

48 Volt 15 Amp Sealed Smart Controller

Braking System Tektro Disk Brakes With Hydraulic Upgrade Option
Fenders Full Coverage Aluminum Fenders / Mud Guards
Throttle Type Variable Speed Thumb Throttle - SPAS Power Assisted - Pedal Power
LCD Display King Meter LCD Smart PAS Digital System With USB Phone Charging Port
Basket
Lightweight Folding Basket - Hangs On Handlebars or Rear Rack
Cargo Rack Aluminum Rear Carry Rack
Frame Type/Size 6061-T6 Temper Aluminum Alloy - Very Lightweight - Step Through
Forks Suntour® 700C Hydraulic Front Forks
Suspension Front Suspension Included
Front Sprocket Aluminum Alloy Sprocket
Derailleur Shimano® 9-Speed Atlus Gears & Shifter
Seat & Post Aluminum Alloy Adjustable Seat Post & Velo Beach Cruiser Bike Seat
Quick Release Front & Rear Wheels Have Quick Release Axles - Flip Lever
Gooseneck Aluminum VP
Handle Bars Aluminum Alloy Mountain Bike Handle Bars
Head Light Yes, included as free accessory add on - Battery Operated Snap-On LED (Not covered under warranty)
Accessories Drink Holder On Handle Bars Included
Bicycle Measurements Max Seat Height = 38.5" Inches / Min Seat Height = 30.75" Inches / Handlebar Height = 43.25" Inches
Carton Size (L x W x H) 55 x 9 x 28
Bicycle In Box Weight 69 lbs
Bicycle Weight 59.5 lbs
Suggested Max Weight 350 lbs.
Warranty 1 Year Warranty & 1 Year Battery Warranty
Notes *depends on rider weight & terrain Distance obtainable when using SPAS

 

1 Year Warranty & 1 Year Battery Warranty

 

Buy Now To Get Free Shipping, No Sales Tax, and a Free Professional Bike Assembly!

FREE SHIPPING to all 48 Contiguous States Is On For Orders Over $99

Plus Absolutely Zero Tax Will Be Charged When You Checkout Today!!! (Limited Time Only)

 

Free Offers Included With Electric Bike Purchases :

  • FREE Shipping (up to $497 Value)
  • FREE Pre Delivery Inspection ($29 value)
  • FREE Shipping Insurance ($100 value)
  • FREE Pre-Delivery Notice ($19 value)
  • FREE After-Sale Support ($99 value)
  • FREE Sport Action Camera ($99 value)
  • ZERO SALES TAX 

Total FREE Value over $900 - Hurry Up! Sales End Today!

SHIPPING TIME:

Your order will be shipped within 1 to 2 business days ( Ex: your order is placed on Wednesday, it will be shipped on Thursday or Friday. If your order is placed on Friday, it will be shipped on the next business days, Monday or latest will be Tuesday). Most order will be arriving between 2 to 8 business days after it is shipped, depending on the warehouse we shipped the bike from.

Once the item been shipped, you will receive the tracking number immediately to the email provided to us during checkout. You also have an option to get it updated by text, make sure you check that box after you placed an order

Are you living in Alaska or Hawaii? No worries, even we can't get you the Free Shipping but we promised we will not charge you any penny more than the shipping carriers quote us. This is not how we want to treat our family. Please gives us a call and we will be very happy to get you a quote to your address.

 

Who Shipped My Product & Is The Shipment Insured?

Most of the time, UPS & DHL Ground Service will be used to ship your order. Except for larger items, which will be shipped by Freight Shipping. (Don't worry, we take care shipping for you as well doesn't matter the size and weights)

Your shipment is fully insured against liability of damage. Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery.  If your item(s) do arrive damaged, please send photos to support@electriczip.com and we will process an insurance claim on your behalf.

Order Confirmation:

Once your order is placed with us you will receive a notification and confirmation email with all your order details. If you receive your confirmation email that means our system has properly processed your purchase and has pre-authorized your credit card. We will then submit your order to our transit team to reach out to our supplier and/or warehouse manager to ensure that your item is still in stock for immediate packaging and shipping. If for some reason your item happens to be out of stock or on backorder, we will void the pre-authorization and reach out to you via e-mail.  If the item(s) for your order becomes available for shipping within 9 days, we will process the charges and submit the order for shipment.

Returns:

*Please notice, NO RETURN Allowable on ELECTRIC SCOOTER

Returns are subject to suppliers' return policy (15 - 30 days or no returning depending on the manufacturers). All return must obtain an authorization code by email to support@electriczip.com (No code will be given through a phone call )

NOTE: ALL RETURN HAS TO CAME WITH THE ORIGINAL BOX. DESPITE OF ANY DAMAGE TO THE BOX. THE CUSTOMER WILL BE RESPONSIBLE FOR ANY EXTRA FEE OR WRAPPING FEE IF THE ORIGINAL BOX IS LOST OR THROWN AWAY

Once the return is accepted by the manufacturer, it will be inspected and a refund will be issued within 5-8 business days if all the condition is met

To be eligible for a return, please refer to the following return policy

Return policy:

  • Returns can only be made within the return period of the manufacturers
  • All products must be in resalable condition.
  • The product must be free from damages or defects.
  • The product must not have been installed.
  • If the product is returned in a non-salable condition, no refund will be given.
  • Return are only applicable when there is a manufacture defect that beyond repairable
  • You must return the product in its original packaging.
  • You must have an RMA (Return Merchandise Authorization) number issued by us when setting up your return and the return address will be provided at the time of issuing RMA
  • If the unit was purchased under a free-shipping promotion there will not be refund for shipping fees and also, the customer will bear the 25% restocking fee of original price if the return is unrelated to quality, damages or wrong item but merely for a personal and discretional last-minute decision from the buyer.
  • If a freight item is returned due to not accepting delivery appointments or refusing to schedule an appointment with the shipping carrier in a timely manner; returned freight items are subject to a 25% restocking fee and return shipping charges.
  • You are responsible for the return shipping charges.
  • If the product is returned to the incorrect location the restocking fee will vary.
  • All sales are final on products marked “Non-Returnable”.
  • Specially ordered items and custom products are non-returnable and cannot be canceled once production has started.
  • Parcel or freight items that are selectively returned by refusal at time of delivery are subject to a 35% restocking fee + $100 Return Shipping Fee. And All shipping charges are always non-refundable, including the Free Shipping.
  • ALL ACCESSORIES ARE NOT RETURNABLE

Cancellations:                                       

To make sure your order is shipped quickly and arrived quickly, Cancellations can be made within 12 hours starting from the time of the order ( Since we are using a top-notch shipping service to ship your bike quickly and safely, we are only able to do the cancellation for your order within 12 hours, counting from the time the order is placed )

Any order that gets canceled after 12 hours is subject to a 20% administration fee, whether or not your order has shipped. If the order has left the warehouse, you (the buyer) will also be responsible for the return shipping fees + 25% restocking fee as well. 

Warranty & Reviews Policy

Thank you for your review, we would love to get your the $50 toward any bike purchase with the review you give us. Please notice, it will only applicable toward Bike and not accessories.

By providing us with picture along with the review, you are agree for us to use to the picture to advertise on social media platform in purpose of getting our brand, website, fan page to reach more audience

Anything happens to your product, please let us know immediately at support@electriczip.com 

.We will provide you with the correct contact information of the supplier. Or we can also assist you in filling any warranty form for your electric bike or parts. Our suppliers will handle all warranty support.

Note: We do not handle warranty request by phone. Only by email to support@electriczip.com 

    How am I able to place an order?

    After you’ve discovered an item you'd like to purchase, click on ADD TO CART button. Make sure you follow after the guidelines on the order page.

    In-stock goods are usually sent 2-5 business days after we get the ordering request.

    What service do you use to process orders?

    All orders requested on our site are handled and carried out through an approved Visa, MasterCard, American Express and PayPal procedure. At the point of offering the card information for a sale, if it has not expired and is valid, it will be pre-approved and charged when the processing is carried out.

    What types of payment do you acknowledge?

    We acknowledge and accept an extensive variety of payments including: Visa, MasterCard, American Express, Diners Club, Discover Card, JCB International card, and in addition PayPal.

    What are the costs of shipping?

    The cost of shipping is ZERO dollar (Free Shipping on order over $400 to everywhere in the US)

    Do you charge sales tax?

    Short answer: NO - We do not charge our customer any sales tax regardless of which state you are coming from

    When will you contact me to confirm my order requested?

    If the product and/or item you requested has alternatives that weren’t outlined when making an order prior to shipping your order, a customer service agent from ElectricZip.com will email you the specifics of your order and estimated time for delivery. Additionally, all normal orders will always receive a confirmation email once your order ships. Please be sure to check your inbox or spam folder when checking for email receipt.

    Electric Cruiser Bike X-Treme CATALINA 500W 48V - Step Thru Beach Cruiser Bike  

    • This is a Lithium Battery powered Electric Bicycle cranking out 500 Watts from the Bafang High Torque Zero Resistance Clutch Motor with Digital Torque Sensor.  
    • This bike features a lightweight, compact lithium LiPo4 48 volt 10.4 Ah integrated battery pack providing a considerable amount of power greater than our 24 volt or 36-volt models.  
    • This bike comes with everything Aluminum - every bolt, every nut, every nipple, every spoke.  That means no rust!  
    • The 100% hand welded lightweight aluminum frame bicycle has Atlus Shimano 9-Speed Gears & Shifting System, Suntour 700C Front Suspension, aluminum rims with quick release axle on the front and a waterproof quick disconnect on the rear 

    SKU: X-Treme Catalina - CATALINA48 - Electric Cruiser Bike

    Why you should choose this bike?

    • The Catalina comes equipped with the King Meter 5 Speed Smart Power Assist System (SPAS) with a USB Phone Charging Port.
    •  The electronics of the X-Treme Electric Bicycle are controller via rider input on the LCD screen attached to the handlebars. 
    • Smart PAS with 5 speeds will enable the bike to operate nearly twice as efficient as a non-smart assist e-bike, because you select the power consumption (speed controls 1-5 setting) on the LCD during your ride. 
    • This feature will allow your Catalina 48 Volt to possibly reach or exceed 70+ miles per charge when using low SPAS while always pedal assisting on flat ground under perfect conditions with a lightweight rider. 
    • The LCD also indicates Speed, Distance and Battery Life.

    Better, Stronger, Faster:

    • The Catalina 48 Volt Lithium Powered Electric Beach Cruiser Bicycle is faster than any model we sell.
    •  It has been tested climbing a 5-7% mountain grade continuously for 45 minutes while having to slow down for hairpin turns.
    • Front & rear Tetko disk brakes are standard on the Catalina 48 Volt Electric Beach Cruiser along with true VELO Brand Hand Grips & oversized comfy beach cruiser seat with dual springs to soften your ride! 

    Specification:

    Power Electric
    Watts 500 Watts
    Amps 10.4 AH Integrated Lithium Battery 
    Volts 48 Volts
    Battery 48 Volt LiPo4 Lithium (lightweight)
    Drive System Chain Driven by Rear Hub Motor or Pedal Power
    Distance Up To 70 Miles Range Using Low PAS & Flat Terrain While Pedal Assisting
    Charger 48 Volt UL Certified Charger (Charging Time +/- 3 Hours)
    Tire Size Kenda Beach Cruiser Tire & Tube - 26 x 2.10 Inch on Aluminum Wheels
    Motor Bafang 500 Watt Zero Resistance Rear Hub Motor With Clutch
    Controller

    48 Volt 15 Amp Sealed Smart Controller

    Braking System Tektro Disk Brakes With Hydraulic Upgrade Option
    Fenders Full Coverage Aluminum Fenders / Mud Guards
    Throttle Type Variable Speed Thumb Throttle - SPAS Power Assisted - Pedal Power
    LCD Display King Meter LCD Smart PAS Digital System With USB Phone Charging Port
    Basket
    Lightweight Folding Basket - Hangs On Handlebars or Rear Rack
    Cargo Rack Aluminum Rear Carry Rack
    Frame Type/Size 6061-T6 Temper Aluminum Alloy - Very Lightweight - Step Through
    Forks Suntour® 700C Hydraulic Front Forks
    Suspension Front Suspension Included
    Front Sprocket Aluminum Alloy Sprocket
    Derailleur Shimano® 9-Speed Atlus Gears & Shifter
    Seat & Post Aluminum Alloy Adjustable Seat Post & Velo Beach Cruiser Bike Seat
    Quick Release Front & Rear Wheels Have Quick Release Axles - Flip Lever
    Gooseneck Aluminum VP
    Handle Bars Aluminum Alloy Mountain Bike Handle Bars
    Head Light Yes, included as free accessory add on - Battery Operated Snap-On LED (Not covered under warranty)
    Accessories Drink Holder On Handle Bars Included
    Bicycle Measurements Max Seat Height = 38.5" Inches / Min Seat Height = 30.75" Inches / Handlebar Height = 43.25" Inches
    Carton Size (L x W x H) 55 x 9 x 28
    Bicycle In Box Weight 69 lbs
    Bicycle Weight 59.5 lbs
    Suggested Max Weight 350 lbs.
    Warranty 1 Year Warranty & 1 Year Battery Warranty
    Notes *depends on rider weight & terrain Distance obtainable when using SPAS

     

    1 Year Warranty & 1 Year Battery Warranty

     

    Buy Now To Get Free Shipping, No Sales Tax, and a Free Professional Bike Assembly!

    FREE SHIPPING to all 48 Contiguous States Is On For Orders Over $99

    Plus Absolutely Zero Tax Will Be Charged When You Checkout Today!!! (Limited Time Only)

     

    Free Offers Included With Electric Bike Purchases :

    • FREE Shipping (up to $497 Value)
    • FREE Pre Delivery Inspection ($29 value)
    • FREE Shipping Insurance ($100 value)
    • FREE Pre-Delivery Notice ($19 value)
    • FREE After-Sale Support ($99 value)
    • FREE Sport Action Camera ($99 value)
    • ZERO SALES TAX 

    Total FREE Value over $900 - Hurry Up! Sales End Today!

    SHIPPING TIME:

    Your order will be shipped within 1 to 2 business days ( Ex: your order is placed on Wednesday, it will be shipped on Thursday or Friday. If your order is placed on Friday, it will be shipped on the next business days, Monday or latest will be Tuesday). Most order will be arriving between 2 to 8 business days after it is shipped, depending on the warehouse we shipped the bike from.

    Once the item been shipped, you will receive the tracking number immediately to the email provided to us during checkout. You also have an option to get it updated by text, make sure you check that box after you placed an order

    Are you living in Alaska or Hawaii? No worries, even we can't get you the Free Shipping but we promised we will not charge you any penny more than the shipping carriers quote us. This is not how we want to treat our family. Please gives us a call and we will be very happy to get you a quote to your address.

     

    Who Shipped My Product & Is The Shipment Insured?

    Most of the time, UPS & DHL Ground Service will be used to ship your order. Except for larger items, which will be shipped by Freight Shipping. (Don't worry, we take care shipping for you as well doesn't matter the size and weights)

    Your shipment is fully insured against liability of damage. Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery.  If your item(s) do arrive damaged, please send photos to support@electriczip.com and we will process an insurance claim on your behalf.

    Order Confirmation:

    Once your order is placed with us you will receive a notification and confirmation email with all your order details. If you receive your confirmation email that means our system has properly processed your purchase and has pre-authorized your credit card. We will then submit your order to our transit team to reach out to our supplier and/or warehouse manager to ensure that your item is still in stock for immediate packaging and shipping. If for some reason your item happens to be out of stock or on backorder, we will void the pre-authorization and reach out to you via e-mail.  If the item(s) for your order becomes available for shipping within 9 days, we will process the charges and submit the order for shipment.

    Returns:

    *Please notice, NO RETURN Allowable on ELECTRIC SCOOTER

    Returns are subject to suppliers' return policy (15 - 30 days or no returning depending on the manufacturers). All return must obtain an authorization code by email to support@electriczip.com (No code will be given through a phone call )

    NOTE: ALL RETURN HAS TO CAME WITH THE ORIGINAL BOX. DESPITE OF ANY DAMAGE TO THE BOX. THE CUSTOMER WILL BE RESPONSIBLE FOR ANY EXTRA FEE OR WRAPPING FEE IF THE ORIGINAL BOX IS LOST OR THROWN AWAY

    Once the return is accepted by the manufacturer, it will be inspected and a refund will be issued within 5-8 business days if all the condition is met

    To be eligible for a return, please refer to the following return policy

    Return policy:

    • Returns can only be made within the return period of the manufacturers
    • All products must be in resalable condition.
    • The product must be free from damages or defects.
    • The product must not have been installed.
    • If the product is returned in a non-salable condition, no refund will be given.
    • Return are only applicable when there is a manufacture defect that beyond repairable
    • You must return the product in its original packaging.
    • You must have an RMA (Return Merchandise Authorization) number issued by us when setting up your return and the return address will be provided at the time of issuing RMA
    • If the unit was purchased under a free-shipping promotion there will not be refund for shipping fees and also, the customer will bear the 25% restocking fee of original price if the return is unrelated to quality, damages or wrong item but merely for a personal and discretional last-minute decision from the buyer.
    • If a freight item is returned due to not accepting delivery appointments or refusing to schedule an appointment with the shipping carrier in a timely manner; returned freight items are subject to a 25% restocking fee and return shipping charges.
    • You are responsible for the return shipping charges.
    • If the product is returned to the incorrect location the restocking fee will vary.
    • All sales are final on products marked “Non-Returnable”.
    • Specially ordered items and custom products are non-returnable and cannot be canceled once production has started.
    • Parcel or freight items that are selectively returned by refusal at time of delivery are subject to a 35% restocking fee + $100 Return Shipping Fee. And All shipping charges are always non-refundable, including the Free Shipping.
    • ALL ACCESSORIES ARE NOT RETURNABLE

    Cancellations:                                       

    To make sure your order is shipped quickly and arrived quickly, Cancellations can be made within 12 hours starting from the time of the order ( Since we are using a top-notch shipping service to ship your bike quickly and safely, we are only able to do the cancellation for your order within 12 hours, counting from the time the order is placed )

    Any order that gets canceled after 12 hours is subject to a 20% administration fee, whether or not your order has shipped. If the order has left the warehouse, you (the buyer) will also be responsible for the return shipping fees + 25% restocking fee as well. 

    Warranty & Reviews Policy

    Thank you for your review, we would love to get your the $50 toward any bike purchase with the review you give us. Please notice, it will only applicable toward Bike and not accessories.

    By providing us with picture along with the review, you are agree for us to use to the picture to advertise on social media platform in purpose of getting our brand, website, fan page to reach more audience

    Anything happens to your product, please let us know immediately at support@electriczip.com 

    .We will provide you with the correct contact information of the supplier. Or we can also assist you in filling any warranty form for your electric bike or parts. Our suppliers will handle all warranty support.

    Note: We do not handle warranty request by phone. Only by email to support@electriczip.com 

      How am I able to place an order?

      After you’ve discovered an item you'd like to purchase, click on ADD TO CART button. Make sure you follow after the guidelines on the order page.

      In-stock goods are usually sent 2-5 business days after we get the ordering request.

      What service do you use to process orders?

      All orders requested on our site are handled and carried out through an approved Visa, MasterCard, American Express and PayPal procedure. At the point of offering the card information for a sale, if it has not expired and is valid, it will be pre-approved and charged when the processing is carried out.

      What types of payment do you acknowledge?

      We acknowledge and accept an extensive variety of payments including: Visa, MasterCard, American Express, Diners Club, Discover Card, JCB International card, and in addition PayPal.

      What are the costs of shipping?

      The cost of shipping is ZERO dollar (Free Shipping on order over $400 to everywhere in the US)

      Do you charge sales tax?

      Short answer: NO - We do not charge our customer any sales tax regardless of which state you are coming from

      When will you contact me to confirm my order requested?

      If the product and/or item you requested has alternatives that weren’t outlined when making an order prior to shipping your order, a customer service agent from ElectricZip.com will email you the specifics of your order and estimated time for delivery. Additionally, all normal orders will always receive a confirmation email once your order ships. Please be sure to check your inbox or spam folder when checking for email receipt.

      QUESTIONS & ANSWERS

      Have a Question?

      Be the first to ask a question about this.

      Ask a Question

      Customer Reviews

      No reviews yet
      0%
      (0)
      0%
      (0)
      0%
      (0)
      0%
      (0)
      0%
      (0)
      ★ Our Reviews

      Let customers speak for us

      532 reviews
      92%
      (487)
      8%
      (40)
      1%
      (5)
      0%
      (0)
      0%
      (0)
      Electric mountain bike
      Ebike
      Great Bike
      Review for Nakto Ranger Electric Mountain Bike 300W
      Ecotric