Refund policy

Returns are subject to suppliers' return policy (15 - 30 days depending on the manufacturers). All return must obtain an authorization code by email to support@electriczip.com (No code will be given through a phone call )

Once the return is accepted by the manufacturer, it will be inspected and a refund will be issued within 5-8 business days if all the condition is met

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To be eligible for a return, please refer to the following return policy

Return policy:

Returns can only be made within the return period of the manufacturers
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
The product must be free from damages or defects.
The product must not have been installed.
If the product is returned in a non-salable condition, no refund will be given.
You must return the product in its original packaging.
You must have an RMA (Return Merchandise Authorization) number issued by us when setting up your return and the return address will be provided at the time of issuing RMA
Returns are subject to a 25% restocking fee
If a freight item is returned due to not accepting delivery appointments or refusing to schedule an appointment with the shipping carrier in a timely manner; returned freight items are subject to a 20% restocking fee and return shipping charges.
You are responsible for the return shipping charges.
If the product is returned to the incorrect location the restocking fee will vary.
All sales are final on products marked “Non-Returnable”.
Specially ordered items and custom products are non-returnable and cannot be canceled once production has started.
Parcel or freight items that are selectively returned by refusal at time of delivery are subject to a 25% restocking fee. And All shipping charges are always non-refundable, including the Free Shipping.