AUTUMN SALE! 5% OFF COUPON CODE IS 'AUTUMN-ZIP'

Electric Mountain Bike X-Treme Sedona 500W 48V Electric Step-Through Bike - Electric Bike $1709.00
Electric Mountain Bike X-Treme Sedona 500W 48V Electric Step-Through Bike - Baby Blue - Electric Bike $1709.00
X-Treme Step-Through Electric Mountain Bike, SEDONA, 48V 500W
X-Treme Step-Through Electric Mountain Bike, SEDONA, 48V 500W
Electric Mountain Bike X-Treme Sedona 500W 48V Electric Step-Through Bike - Electric Bike $1709.00
Electric Mountain Bike X-Treme Sedona 500W 48V Electric Step-Through Bike - Electric Bike $1709.00
X-Treme Step-Through Electric Mountain Bike, SEDONA, 48V 500W
X-Treme Step-Through Electric Mountain Bike, SEDONA, 48V 500W
Electric Mountain Bike X-Treme Sedona 500W 48V Electric Step-Through Bike - Electric Bike $1709.00
X-Treme Step-Through Electric Mountain Bike, SEDONA, 48V 500W
X-Treme Step-Through Electric Mountain Bike, SEDONA, 48V 500W
Electric Mountain Bike X-Treme Sedona 500W 48V Electric Step-Through Bike - Electric Bike $1709.00
X-Treme Step-Through Electric Mountain Bike, SEDONA, 48V 500W
Electric Mountain Bike X-Treme Sedona 500W 48V Electric Step-Through Bike - Black - Electric Bike $1709.00
X-Treme Step-Through Electric Mountain Bike, SEDONA, 48V 500W
Electric Mountain Bike X-Treme Sedona 500W 48V Electric Step-Through Bike - Electric Bike $1709.00
Electric Mountain Bike X-Treme Sedona 500W 48V Electric Step-Through Bike - Electric Bike $1709.00
X-Treme Step-Through Electric Mountain Bike, SEDONA, 48V 500W
Electric Mountain Bike X-Treme Sedona 500W 48V Electric Step-Through Bike - Electric Bike $1709.00
X-Treme Step-Through Electric Mountain Bike, SEDONA, 48V 500W
Electric Mountain Bike X-Treme Sedona 500W 48V Electric Step-Through Bike - Electric Bike $1709.00
Electric Mountain Bike X-Treme Sedona 500W 48V Electric Step-Through Bike - Electric Bike $1709.00
Electric Mountain Bike X-Treme Sedona 500W 48V Electric Step-Through Bike - Electric Bike $1709.00
Electric Mountain Bike X-Treme Sedona 500W 48V Electric Step-Through Bike - Electric Bike $1709.00
Electric Mountain Bike X-Treme Sedona 500W 48V Electric Step-Through Bike - Electric Bike $1709.00
Electric Mountain Bike X-Treme Sedona 500W 48V Electric Step-Through Bike - Electric Bike $1709.00
Electric Mountain Bike X-Treme Sedona 500W 48V Electric Step-Through Bike - Electric Bike $1709.00
Electric Mountain Bike X-Treme Sedona 500W 48V Electric Step-Through Bike - Electric Bike $1709.00
Electric Mountain Bike X-Treme Sedona 500W 48V Electric Step-Through Bike - Electric Bike $1709.00
Electric Mountain Bike X-Treme Sedona 500W 48V Electric Step-Through Bike - Electric Bike $1709.00
Electric Mountain Bike X-Treme Sedona 500W 48V Electric Step-Through Bike - Electric Bike $1709.00
Electric Mountain Bike X-Treme Sedona 500W 48V Electric Step-Through Bike - Electric Bike $1709.00
Electric Mountain Bike X-Treme Sedona 500W 48V Electric Step-Through Bike - Electric Bike $1709.00
Electric Mountain Bike X-Treme Sedona 500W 48V Electric Step-Through Bike - Electric Bike $1709.00
Electric Mountain Bike X-Treme Sedona 500W 48V Electric Step-Through Bike - Electric Bike $1709.00
Electric Mountain Bike X-Treme Sedona 500W 48V Electric Step-Through Bike - Electric Bike $1709.00
Electric Mountain Bike X-Treme Sedona 500W 48V Electric Step-Through Bike - Electric Bike $1709.00
Electric Mountain Bike X-Treme Sedona 500W 48V Electric Step-Through Bike - Electric Bike $1709.00
Electric Mountain Bike X-Treme Sedona 500W 48V Electric Step-Through Bike - Electric Bike $1709.00
Electric Mountain Bike X-Treme Sedona 500W 48V Electric Step-Through Bike - Electric Bike $1709.00
Electric Mountain Bike X-Treme Sedona 500W 48V Electric Step-Through Bike - Electric Bike $1709.00
Electric Mountain Bike X-Treme Sedona 500W 48V Electric Step-Through Bike - Electric Bike $1709.00
Electric Mountain Bike X-Treme Sedona 500W 48V Electric Step-Through Bike - Electric Bike $1709.00
Electric Mountain Bike X-Treme Sedona 500W 48V Electric Step-Through Bike - Electric Bike $1709.00
Electric Mountain Bike X-Treme Sedona 500W 48V Electric Step-Through Bike - Electric Bike $1709.00
Electric Mountain Bike X-Treme Sedona 500W 48V Electric Step-Through Bike - Electric Bike $1709.00
Electric Mountain Bike X-Treme Sedona 500W 48V Electric Step-Through Bike - Electric Bike $1709.00
Electric Mountain Bike X-Treme Sedona 500W 48V Electric Step-Through Bike - Electric Bike $1709.00
Electric Mountain Bike X-Treme Sedona 500W 48V Electric Step-Through Bike - Electric Bike $1709.00
Electric Mountain Bike X-Treme Sedona 500W 48V Electric Step-Through Bike - Electric Bike $1709.00

X-Treme Step-Through Electric Mountain Bike, SEDONA, 48V 500W


Regular price $1,999.00 $1,949.00 On Sale

Got a Question? Call or Email us:

(888) 779 1177

hello@electriczip.com
AUTUMN SALE:
Use Code: AUTUMN-ZIP for 5% Off
Ends: 11:59PM EST

Security Seals

Estimated Arrival: Between Sep 23 and Sep 28.

X-Treme SEDONA Step-Through Electric Mountain Bike 48V 500W

Out-of-Stock Items will be available by late November

Are you tired of using a traditional bike and want to experience a step-up? Or are you always concerned that you might not reach your destination on time? If you are, we have the best solution for you. The new X-Treme SEDONA Step-Through Electric Mountain Bike will ride your problems and concerns away. Sedona will always give out the best to your satisfaction wherever you go and whatever path you take.

FEATURES:

  • 500W Geared Hub Motor
  • A High-Quality 48V 10.4Ah Lithium-Ion Battery
  • A High-Performing 26" x 2.10" Tire
  • Step-Through Design
  • With Front Suspension
  • Can go up to 70 Miles Per Charge
  • 4 Color Options, Baby Blue, Mint Green, Black & Metallic White
  • More Accessories
  • Lifetime Warranty for the Frame

The X-Treme Sedona Step-Through Electric Mountain Bike is a Lithium Battery powered e-bike cranking out 500 Watts from the Bafang High Torque Zero Resistance Clutch Motor with Digital Torque Sensor. This e-bike features a lightweight, compact lithium LiPo4 48 volt 10.4 Ah integrated battery pack providing a considerable amount of power greater than our 24 volt or 36-volt models. 

This e-bike comes with everything Aluminum - every bolt, every nut, every nipple, every spoke. That means no rust! The 100% hand welded lightweight aluminum frame bicycle has Atlus Shimano 9-Speed Gears & Shifting System, Suntour 700C Front Suspension, aluminum rims with quick release axle on the front, and a waterproof quick disconnect on the rear.

     

Powerful. Sedona comes equipped with the King Meter 5 Speed Smart Power Assist System (SPAS) with a USB Phone Charging Port.

Better. The electronics of the X-Treme Electric Bicycle are controller via rider input on the LCD screen attached to the handlebars.

Efficient. Smart PAS with 5 speeds will enable the bike to operate nearly twice as efficiently as a non-smart assist e-bike because you select the power consumption (speed controls 1-5 setting) on the LCD during your ride. This feature will allow it to possibly reach or exceed 70+ miles per charge when using low SPAS while pedal assisting on flat ground under perfect conditions with a lightweight rider. The LCD also indicates Speed, Distance, and Battery Life.

     

Faster. It has been tested climbing a 5-7% mountain grade continuously for 45 minutes while slowing down for hairpin turns.

Safe & Comfortable. Front & rear Tetko disk brakes along with true VELO Brand Hand Grips & oversized comfy mountain bike seat with dual springs to soften your ride.

Stylish & Convenient. It comes with a high-quality beverage holder & a cargo rack to carry stuff with no extra cost.

     

    SPECIFICATIONS:

    TECHNICAL DETAILS
    MOTOR 500W BAFANG ZERO RESISTANCE REAR-HUB w/ CLUTCH
    BATTERY 48V 10.4Ah LiPo4 Lithium Battery Cells DISPLAY King Meter LCD Smart PAS Digital System
    CHARGE TIME +/- 3 Hours, 48 Volt UL Certified Charger DRIVE MODE Chain Driven by Rear Hub Motor or Pedal Power
    RANGE Up To 70 Miles Range Using Low PAS & Flat Terrain While Pedal Assisting TOP SPEED 25 mph - Throttle Only
    45+ mph - w/ Pedal Assist
    READOUTS Speed Control Setting, Distance, Battery Life
    BICYCLE COMPONENTS
    TOTAL WEIGHT W/ BATTERY 59.5 lbs
    GEOMETRY Seat Height 29.5 - 37.75 inches | Handlebar Height 37.75 inches
    CARTON SIZE 55" L x 9" W x 28" H
    SHIPPING WEIGHT 69 lbs
    FRAME 6061-T6 Temper Aluminum Alloy - Light Weight - Step-Through BRAKE Tektro Disk Brakes
    GEARING Shimano® 9-Speed Atlus Derailleur FORK
    Suntour® 700C Hydraulic Front Forks
    SHIFTER Shimano® 9-Speed Atlus Derailleur CRANKS Steel
    PEDALS Metal
    FRONT WHEEL Quick Release Front Axle For Easy Transporting
    STEM Aluminum Alloy RIMS  Aluminum Alloy
    GRIPS X-Treme Standard
    HANDLEBAR Aluminum Alloy
    SADDLE Velo Mountain Bike Seat SEAT POST Adjustable Aluminum Alloy
    WHEEL SIZE 26" x 2.10" TIRE BRAND Kenda
    WEIGHT CAPACITY 350 lbs RECOMMENDED RIDER 4'11" - 6'2"
    ACCESSORIES Cargo Rack, Reflectors (Side/Wheel & Rear), Kickstand, Smart Charger, Tool Kit, LED Light Headlight, Drink Holder On Handle Bars
    WARRANTY
    • 1 Year X-Treme Warranty - 1 Year Battery Warranty
    • The Frame Is Warranted For Lifetime at no additional charge. There is an option to purchase a Lifetime Warranty for the bicycle & its components.
    NOTES ***depends on rider weight & terrain Distance obtainable when using SPAS

    Order today from ElectricZip.com and enjoy free shipping. Order now!

    FREE SHIPPING to all 48 Contiguous States Is Active For Orders Over $99 

    SHIPPING TIME:

    Most orders ship within 1 to 2 business days (Example: you place your order on Wednesday, and it ships Thursday or Friday. If you place your order on Friday, it will typically ship the following Monday or Tuesday). Most orders will arrive between 2 to 8 business days after they ship, depending on the warehouse from which the bike ships.

    Once the item ships, we will send the tracking information to the email you provided during checkout.

    Do you live in Alaska or Hawaii? No worries, though we cannot offer Free Shipping, we charge no more than what the carriers charge us.

    Please email us with the item(s) you would like to purchase and your full address, and we will confirm the cost and reply with the shipping quotation.

     

    BE SURE TO INSPECT FOR TRANSPORTATION DAMAGE BEFORE SIGNING

    We use UPS, DHL, or FedEx Ground Service to ship your order most of the time. Certain bulky items ship via Freight Trucks.

    We include insurance on your shipment against transportation damage. However, please inspect the packaging of your item(s) when it arrives. If you notice any damage, you must make a note of it when signing for the delivery. If you do not note the transportation-related damage on the delivery receipt, it will not be covered. There are no exceptions to this. 
    If your item(s) arrive damaged, be sure to mark 'damage' and the specifics of the damage on the freight slip. If you did notate the specific damage on the freight slip before you signed it, then please send photos of the said damage to hello@electriczip.com, along with a copy of the signed delivery receipt.

     
    Order Confirmation:

    Once you place your order, you will receive a notification and confirmation email with your order details. We will then submit your order to our transit team to reach out to our supplier and warehouse manager to ensure your item is still in stock for immediate packaging and shipping. If for some reason, your item happens to be out of stock or on backorder, we will reach out to you via email.

     

    Returns

    Please note: NO RETURNS ON ELECTRIC SCOOTERS

    Electric Zip is an authorized distributor for top brands in the Electric Vehicles industry. We are a liaison between you and the various manufacturers. If the return is not approved by the manufacturer we are unable to override this. Similarly, decisions regarding warranty issues are also determined by the manufacturer. If you order with us you agree to understand and abide by this. 

    Returns are subject to suppliers' return policy (7 - 30 days or, No Returns, depending on the policy of the respective manufacturer). All returns must obtain an authorization code by email to hello@electriczip.com (No code will be given through a phone call)

    NOTE: ALL RETURNS MUST COME WITH THE ORIGINAL BOX, UNDAMAGED. 

    Once the manufacturer receives the return, they will inspect it and, if all of the conditions are met, a refund will be processed.


    To be eligible for a return, please refer to the following return policy

      Return policy:

    • Returns can only be made within the return period of the manufacturers (we are a distributor of multiple brands, and we follow the policies of the respective manufacturer. If you purchase from us you agree to follow the respective manufacturers' policy, which in some cases may override this list)
    • All products must be in a resalable condition.
    • The product must be free from damages or defects.
    • The product must not have been installed.
    • If the product is returned in a non-salable condition, no refund will be given.
    • Return is only applicable when there is a manufacturer defect that is beyond repair
    • You must return the product in its original packaging.
    • You must have an RMA (Return Merchandise Authorization) number issued by us when setting up your return, and the return address will be provided at the time of issuing the RMA
    • If the unit was purchased under a free shipping promotion, we will deduct our original shipping cost from the refund amount. The customer will bear the 25% restocking fee of the original price if the return is unrelated to warranty covered issues, or the wrong item received, but rather for a personal and discretional decision from the buyer.
    • If a freight item is returned due to not accepting delivery appointments or refusing to schedule an appointment with the shipping carrier in a timely manner, returned freight items are subject to a 25% restocking fee and return shipping charges.
    • You are responsible for the return shipping charges.
    • If the product is returned to the incorrect location, the restocking fee will vary.
    • All sales are final on products marked "Non-Returnable."
    • Specially ordered items and custom products are non-returnable and cannot be canceled once production has started.
    • Parcel or freight items that are selectively returned by refusal at the time of delivery are subject to a 35% restocking fee + $100 Return Shipping Fee. And All shipping charges are always non-refundable, including the Free Shipping.
    • ALL ACCESSORIES ARE NOT RETURNABLE

    Cancellations:                                       

     Cancellations can only be made within 2 hours, starting from the time of the order.

      Any order that gets canceled after 2 hours is subject to a 20% administration fee, whether or not your order has shipped. If the order has left the warehouse, you (the buyer) will also be responsible for the return shipping fees + 25% restocking fee. 

    Warranty

    The warranty related to your product will be the policy of the respective manufacturer. We make an effort to display the individual policies. However, these are subject to change and it is the responsibility of the customer to confirm the policy detail. We can sometimes facilitate the communication between you and the manufacturer, however we are not responsible if the manufacturer is slow to respond and/or denies your claim. If you order with us, you agree to understand and abide by this. 

    Note: We do not handle warranty requests by phone. Please email the issue along with photos to illustrate it to our email at hello@electriczip.com

    Nakto Return & Warranty Detail Page: https://www.nakto.com/pages/warranty

    Emojo Return & Warranty Detail Page: https://www.emojobike.com/pages/emojo-bikes-warranty

    Ecotric Return & Warranty Details: Check the individual Manual which we list on each Ecotric product page

    X-Treme Return & Warranty Detail Page: https://x-tremescooters.com/customer-service/warranty

    eProdigy Return & Warranty Detail Page: https://www.eprodigybikes.com/service/ 

    GreenBike Return & Warranty Detail Page: https://www.greenbikeelectric.com/service/

    QuietKat Return & Warranty Contact Page: https://kb.quietkat.com/en/support/contact-quietkat-support

    American Electric Contact Page: https://www.american-electric.co/pages/contact-us

    Bakcou Return & Warranty Detail Page: https://bakcou.com/pages/warranty

    Rambo Electric Bikes Return & Warranty Detail Page: https://www.rambobikes.com/wp-content/uploads/2020/05/Rambo-Warranty.pdf

    Civi Bikes FAQ Page including Warranty Comment: https://www.revibikes.com/pages/faq

    Elby Return & Warranty Detail in Owner's Manual: https://elbymobility.com/user-guides-and-owners-manual

    Chargiot FAQ Page including Warranty Comment: https://chargiot.com/#/faq

    USA Minimotors Warranty Detail Page: https://www.usaminimotors.com/warranty/

    Mototec USA Warranty Contact Page: http://support.bigtoysusa.com/

    Joyor Return & Warranty Detail Page: https://www.joyorscooters.com/warranty-policy/

     

     

     

      How am I able to place an order?

      After you’ve discovered an item you'd like to purchase, click on ADD TO CART button. Make sure you follow after the guidelines on the order page.

      In-stock goods are usually sent 2-5 business days after we get the ordering request.

      What service do you use to process orders?

      All orders requested on our site are handled and carried out through an approved Visa, MasterCard, American Express and PayPal procedure. At the point of offering the card information for a sale, if it has not expired and is valid, it will be pre-approved and charged when the processing is carried out.

      What types of payment do you acknowledge?

      We acknowledge and accept an extensive variety of payments including: Visa, MasterCard, American Express, Diners Club, Discover Card, JCB International card, and in addition PayPal.

      What are the costs of shipping?

      The cost of shipping is ZERO dollar (Free Shipping on order over $400 to everywhere in the US)

       

      When will you contact me to confirm my order requested?

      If the product and/or item you requested has alternatives that weren’t outlined when making an order prior to shipping your order, a customer service agent from ElectricZip.com will email you the specifics of your order and estimated time for delivery. Additionally, all normal orders will always receive a confirmation email once your order ships. Please be sure to check your inbox or spam folder when checking for email receipt.

      X-Treme SEDONA Step-Through Electric Mountain Bike 48V 500W

      Out-of-Stock Items will be available by late November

      Are you tired of using a traditional bike and want to experience a step-up? Or are you always concerned that you might not reach your destination on time? If you are, we have the best solution for you. The new X-Treme SEDONA Step-Through Electric Mountain Bike will ride your problems and concerns away. Sedona will always give out the best to your satisfaction wherever you go and whatever path you take.

      FEATURES:

      • 500W Geared Hub Motor
      • A High-Quality 48V 10.4Ah Lithium-Ion Battery
      • A High-Performing 26" x 2.10" Tire
      • Step-Through Design
      • With Front Suspension
      • Can go up to 70 Miles Per Charge
      • 4 Color Options, Baby Blue, Mint Green, Black & Metallic White
      • More Accessories
      • Lifetime Warranty for the Frame

      The X-Treme Sedona Step-Through Electric Mountain Bike is a Lithium Battery powered e-bike cranking out 500 Watts from the Bafang High Torque Zero Resistance Clutch Motor with Digital Torque Sensor. This e-bike features a lightweight, compact lithium LiPo4 48 volt 10.4 Ah integrated battery pack providing a considerable amount of power greater than our 24 volt or 36-volt models. 

      This e-bike comes with everything Aluminum - every bolt, every nut, every nipple, every spoke. That means no rust! The 100% hand welded lightweight aluminum frame bicycle has Atlus Shimano 9-Speed Gears & Shifting System, Suntour 700C Front Suspension, aluminum rims with quick release axle on the front, and a waterproof quick disconnect on the rear.

           

      Powerful. Sedona comes equipped with the King Meter 5 Speed Smart Power Assist System (SPAS) with a USB Phone Charging Port.

      Better. The electronics of the X-Treme Electric Bicycle are controller via rider input on the LCD screen attached to the handlebars.

      Efficient. Smart PAS with 5 speeds will enable the bike to operate nearly twice as efficiently as a non-smart assist e-bike because you select the power consumption (speed controls 1-5 setting) on the LCD during your ride. This feature will allow it to possibly reach or exceed 70+ miles per charge when using low SPAS while pedal assisting on flat ground under perfect conditions with a lightweight rider. The LCD also indicates Speed, Distance, and Battery Life.

           

      Faster. It has been tested climbing a 5-7% mountain grade continuously for 45 minutes while slowing down for hairpin turns.

      Safe & Comfortable. Front & rear Tetko disk brakes along with true VELO Brand Hand Grips & oversized comfy mountain bike seat with dual springs to soften your ride.

      Stylish & Convenient. It comes with a high-quality beverage holder & a cargo rack to carry stuff with no extra cost.

           

        SPECIFICATIONS:

        TECHNICAL DETAILS
        MOTOR 500W BAFANG ZERO RESISTANCE REAR-HUB w/ CLUTCH
        BATTERY 48V 10.4Ah LiPo4 Lithium Battery Cells DISPLAY King Meter LCD Smart PAS Digital System
        CHARGE TIME +/- 3 Hours, 48 Volt UL Certified Charger DRIVE MODE Chain Driven by Rear Hub Motor or Pedal Power
        RANGE Up To 70 Miles Range Using Low PAS & Flat Terrain While Pedal Assisting TOP SPEED 25 mph - Throttle Only
        45+ mph - w/ Pedal Assist
        READOUTS Speed Control Setting, Distance, Battery Life
        BICYCLE COMPONENTS
        TOTAL WEIGHT W/ BATTERY 59.5 lbs
        GEOMETRY Seat Height 29.5 - 37.75 inches | Handlebar Height 37.75 inches
        CARTON SIZE 55" L x 9" W x 28" H
        SHIPPING WEIGHT 69 lbs
        FRAME 6061-T6 Temper Aluminum Alloy - Light Weight - Step-Through BRAKE Tektro Disk Brakes
        GEARING Shimano® 9-Speed Atlus Derailleur FORK
        Suntour® 700C Hydraulic Front Forks
        SHIFTER Shimano® 9-Speed Atlus Derailleur CRANKS Steel
        PEDALS Metal
        FRONT WHEEL Quick Release Front Axle For Easy Transporting
        STEM Aluminum Alloy RIMS  Aluminum Alloy
        GRIPS X-Treme Standard
        HANDLEBAR Aluminum Alloy
        SADDLE Velo Mountain Bike Seat SEAT POST Adjustable Aluminum Alloy
        WHEEL SIZE 26" x 2.10" TIRE BRAND Kenda
        WEIGHT CAPACITY 350 lbs RECOMMENDED RIDER 4'11" - 6'2"
        ACCESSORIES Cargo Rack, Reflectors (Side/Wheel & Rear), Kickstand, Smart Charger, Tool Kit, LED Light Headlight, Drink Holder On Handle Bars
        WARRANTY
        • 1 Year X-Treme Warranty - 1 Year Battery Warranty
        • The Frame Is Warranted For Lifetime at no additional charge. There is an option to purchase a Lifetime Warranty for the bicycle & its components.
        NOTES ***depends on rider weight & terrain Distance obtainable when using SPAS

        Order today from ElectricZip.com and enjoy free shipping. Order now!

        FREE SHIPPING to all 48 Contiguous States Is Active For Orders Over $99 

        SHIPPING TIME:

        Most orders ship within 1 to 2 business days (Example: you place your order on Wednesday, and it ships Thursday or Friday. If you place your order on Friday, it will typically ship the following Monday or Tuesday). Most orders will arrive between 2 to 8 business days after they ship, depending on the warehouse from which the bike ships.

        Once the item ships, we will send the tracking information to the email you provided during checkout.

        Do you live in Alaska or Hawaii? No worries, though we cannot offer Free Shipping, we charge no more than what the carriers charge us.

        Please email us with the item(s) you would like to purchase and your full address, and we will confirm the cost and reply with the shipping quotation.

         

        BE SURE TO INSPECT FOR TRANSPORTATION DAMAGE BEFORE SIGNING

        We use UPS, DHL, or FedEx Ground Service to ship your order most of the time. Certain bulky items ship via Freight Trucks.

        We include insurance on your shipment against transportation damage. However, please inspect the packaging of your item(s) when it arrives. If you notice any damage, you must make a note of it when signing for the delivery. If you do not note the transportation-related damage on the delivery receipt, it will not be covered. There are no exceptions to this. 
        If your item(s) arrive damaged, be sure to mark 'damage' and the specifics of the damage on the freight slip. If you did notate the specific damage on the freight slip before you signed it, then please send photos of the said damage to hello@electriczip.com, along with a copy of the signed delivery receipt.

         
        Order Confirmation:

        Once you place your order, you will receive a notification and confirmation email with your order details. We will then submit your order to our transit team to reach out to our supplier and warehouse manager to ensure your item is still in stock for immediate packaging and shipping. If for some reason, your item happens to be out of stock or on backorder, we will reach out to you via email.

         

        Returns

        Please note: NO RETURNS ON ELECTRIC SCOOTERS

        Electric Zip is an authorized distributor for top brands in the Electric Vehicles industry. We are a liaison between you and the various manufacturers. If the return is not approved by the manufacturer we are unable to override this. Similarly, decisions regarding warranty issues are also determined by the manufacturer. If you order with us you agree to understand and abide by this. 

        Returns are subject to suppliers' return policy (7 - 30 days or, No Returns, depending on the policy of the respective manufacturer). All returns must obtain an authorization code by email to hello@electriczip.com (No code will be given through a phone call)

        NOTE: ALL RETURNS MUST COME WITH THE ORIGINAL BOX, UNDAMAGED. 

        Once the manufacturer receives the return, they will inspect it and, if all of the conditions are met, a refund will be processed.


        To be eligible for a return, please refer to the following return policy

          Return policy:

        • Returns can only be made within the return period of the manufacturers (we are a distributor of multiple brands, and we follow the policies of the respective manufacturer. If you purchase from us you agree to follow the respective manufacturers' policy, which in some cases may override this list)
        • All products must be in a resalable condition.
        • The product must be free from damages or defects.
        • The product must not have been installed.
        • If the product is returned in a non-salable condition, no refund will be given.
        • Return is only applicable when there is a manufacturer defect that is beyond repair
        • You must return the product in its original packaging.
        • You must have an RMA (Return Merchandise Authorization) number issued by us when setting up your return, and the return address will be provided at the time of issuing the RMA
        • If the unit was purchased under a free shipping promotion, we will deduct our original shipping cost from the refund amount. The customer will bear the 25% restocking fee of the original price if the return is unrelated to warranty covered issues, or the wrong item received, but rather for a personal and discretional decision from the buyer.
        • If a freight item is returned due to not accepting delivery appointments or refusing to schedule an appointment with the shipping carrier in a timely manner, returned freight items are subject to a 25% restocking fee and return shipping charges.
        • You are responsible for the return shipping charges.
        • If the product is returned to the incorrect location, the restocking fee will vary.
        • All sales are final on products marked "Non-Returnable."
        • Specially ordered items and custom products are non-returnable and cannot be canceled once production has started.
        • Parcel or freight items that are selectively returned by refusal at the time of delivery are subject to a 35% restocking fee + $100 Return Shipping Fee. And All shipping charges are always non-refundable, including the Free Shipping.
        • ALL ACCESSORIES ARE NOT RETURNABLE

        Cancellations:                                       

         Cancellations can only be made within 2 hours, starting from the time of the order.

          Any order that gets canceled after 2 hours is subject to a 20% administration fee, whether or not your order has shipped. If the order has left the warehouse, you (the buyer) will also be responsible for the return shipping fees + 25% restocking fee. 

        Warranty

        The warranty related to your product will be the policy of the respective manufacturer. We make an effort to display the individual policies. However, these are subject to change and it is the responsibility of the customer to confirm the policy detail. We can sometimes facilitate the communication between you and the manufacturer, however we are not responsible if the manufacturer is slow to respond and/or denies your claim. If you order with us, you agree to understand and abide by this. 

        Note: We do not handle warranty requests by phone. Please email the issue along with photos to illustrate it to our email at hello@electriczip.com

        Nakto Return & Warranty Detail Page: https://www.nakto.com/pages/warranty

        Emojo Return & Warranty Detail Page: https://www.emojobike.com/pages/emojo-bikes-warranty

        Ecotric Return & Warranty Details: Check the individual Manual which we list on each Ecotric product page

        X-Treme Return & Warranty Detail Page: https://x-tremescooters.com/customer-service/warranty

        eProdigy Return & Warranty Detail Page: https://www.eprodigybikes.com/service/ 

        GreenBike Return & Warranty Detail Page: https://www.greenbikeelectric.com/service/

        QuietKat Return & Warranty Contact Page: https://kb.quietkat.com/en/support/contact-quietkat-support

        American Electric Contact Page: https://www.american-electric.co/pages/contact-us

        Bakcou Return & Warranty Detail Page: https://bakcou.com/pages/warranty

        Rambo Electric Bikes Return & Warranty Detail Page: https://www.rambobikes.com/wp-content/uploads/2020/05/Rambo-Warranty.pdf

        Civi Bikes FAQ Page including Warranty Comment: https://www.revibikes.com/pages/faq

        Elby Return & Warranty Detail in Owner's Manual: https://elbymobility.com/user-guides-and-owners-manual

        Chargiot FAQ Page including Warranty Comment: https://chargiot.com/#/faq

        USA Minimotors Warranty Detail Page: https://www.usaminimotors.com/warranty/

        Mototec USA Warranty Contact Page: http://support.bigtoysusa.com/

        Joyor Return & Warranty Detail Page: https://www.joyorscooters.com/warranty-policy/

         

         

         

          How am I able to place an order?

          After you’ve discovered an item you'd like to purchase, click on ADD TO CART button. Make sure you follow after the guidelines on the order page.

          In-stock goods are usually sent 2-5 business days after we get the ordering request.

          What service do you use to process orders?

          All orders requested on our site are handled and carried out through an approved Visa, MasterCard, American Express and PayPal procedure. At the point of offering the card information for a sale, if it has not expired and is valid, it will be pre-approved and charged when the processing is carried out.

          What types of payment do you acknowledge?

          We acknowledge and accept an extensive variety of payments including: Visa, MasterCard, American Express, Diners Club, Discover Card, JCB International card, and in addition PayPal.

          What are the costs of shipping?

          The cost of shipping is ZERO dollar (Free Shipping on order over $400 to everywhere in the US)

           

          When will you contact me to confirm my order requested?

          If the product and/or item you requested has alternatives that weren’t outlined when making an order prior to shipping your order, a customer service agent from ElectricZip.com will email you the specifics of your order and estimated time for delivery. Additionally, all normal orders will always receive a confirmation email once your order ships. Please be sure to check your inbox or spam folder when checking for email receipt.

          QUESTIONS & ANSWERS

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          Customer Reviews

          Based on 5 reviews
          100%
          (5)
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          K
          Katy Basham
          So much fun!

          I love this bike!! It took a little while to get, but once it came I have been enjoying riding it almost every day! Great amount of power and feels sturdy and safe.

          j
          joyce Gimi
          Happy with purchase

          Purchased xtreme Sedona. Was kept updated on status of bike arrival. Bike better than expected. Love my new bike. Would purchase again from Electric Zip. Great service

          f
          fugi sisca
          Andrew never gives up!

          Poor Andrew. I bugged him every single day until he finally found the right bike for me! Excellent service! My x-treme Sedona bicycle is beautiful and I love it. And by the way best prices on the web!

          S
          Sandra Quinn
          Dissatisfied

          Dear Andrew,
          The throttle does not work on my Sedona. The display works, but error code 22 does not show.

          S
          Sandra Wilson
          Fantastic service

          It took awhile to receive my bike because of CoVid and the backlog at customs, I received immediate replies to my inquiries, updating me on its progress. In addition, part of my purchase goes to providing meals to an organization that feeds the hungry. My bike got here today and I'm so excited. Thank you!

          ★ Our Reviews

          Let customers speak for us

          655 reviews
          93%
          (608)
          7%
          (47)
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          (0)
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          (0)
          Awesome Bike

          I absolutely love my Catalina Cruiser I received for my 69th birthday. I have to admit, I was a bit scared at first, but after my maiden voyage, I was hooked!
          I am averaging 10 miles a day and burning calories effortlessly. I rarely use the throttle because the pedal assist is so easy.
          I am having so much fun on this ebike and I can’t wait to get out on the bike trails in the Fall to enjoy all the beautiful colors.

          D
          Ecotric Rocket Fat Tire Beach Snow Electric Bike with Front Suspension
          David Hylton
          Nice Bike Heavy Duty for Bigger Guys

          Was looking for a Bike that is built for Bigger Guys and found this one. Working great and price was great also. Plenty of battery life for a day of riding and really makes a difference on pedaling uphill.

          Better than expected

          I purchased 2 e-bikes from Electric Zip and I must say these are like my title line says... better than expected. I was and still am very impressed with the quality of these bikes. I ride it everyday with a smile and can't wait to take it for a ride. Being able to go 3 times farther than I would on a regular bike is a plus all in itself. When I saw all the buttons and LCD screen I thought it was going to be a little confusing. Not at all. Very easy to use and fun to shift gears and adjust the PAS. I had to make a few small adjustments on the front brakes but that was easy as well and you get a nice tool kit to do what you need. I love this bike and have told all my friends and co-workers about them and to buy them from Andrew at Electric Zip. And finally... talking about Andrew, he is the most responsive, helpful and caring individual. I trust his company and I trust these bikes.

          B
          Ecotric Rocket Fat Tire Beach Snow Electric Bike with Front Suspension
          Brett Hamel
          1700 miles

          Well had this bike almost a years now 1700 miles on it I ride it to work everyday I'm in iowa n it was below 0 for over a week n as long as I rode it to work which is 3 miles each way I had no issues I did have it inside at home and at work the only issues I've had seem to be with a few things having threads crossed and when I went to adjust them they became nonworking after one was brake caliper adjustment barrel was cross threaded and had to buy new one other was brake handle clamp was cross threaded and the bolt wouldn't come out n broke so need to buy new one now other than that no complaints